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Couple of months ago I purchased a Surface RT with £25 App voucher. Although I can buy the apps, it keeps asking me for a code. More recently, it comes up with a 'call us over protective' message and again asks fo this code.

 

 

Problem is, the email that it says it will send the code to is not mine although close.

 

 

It tells me that I my email address id 'qw*************@hotmail.com.' It should be 'w**********************@hotmail.com'.

 

 

I had a similar message come up when logging into this forum although I am posting this from my main PC. The message said I could bypass this security but only once.

 

 

Help would be appreciated. I am not sure how long I have before everything stops working (if that is what happens).

 

 

Thanks

 

 

Wal Andrews

 

 

ps - I am strong on security. My name is not part of my email address.

 

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