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Sadly, I am infected with this malware that MSE didn't recognize and didn't warned me.... I now have all my lifetime work files crypted and can't be uncrypted just because I trusted in MSE.... it's not fair!!!

 

 

I'm not a newbie user that clicks all the email photos or links that received, in fact, I'm an expert user that really trusted you and now, it's in very, very big problems.

 

 

Your product don't work as you said it will.... yesterday that I aware about the problem with the malware; downloaded a program that detects malware and WOW!!... all my computer was full of malware that it was supposed that MSE block it....

 

 

I'm very sad, very frustrated, very angry with you guys, that told something and did nothing, and with a very, very big problem ahead, because a lot of my wholelife work is in this computer, and now, all my files are encrypted and with no cure....

 

 

Really, you have to think about us, customers and tell the things are they say.... your product DO NOT work!!

 

 

Btw, I have a Windows 7 computer, perfectly updated in Operating System, Office and Security.... even so... i get infected!!!

 

 

Ricardo Fernandez

 

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