Posted February 27, 201410 yr On my Windows XP Tablet Edition pc I've tried over and over to Run or Save/Run the Microsoft .NET Framework 1.1 Service Pack 1 update and it continues to fail. I first was notified that it had failed to update automatically today. But then even my persistant trials have failed. I even downloaded and Saved the file to my Desktop and then tried to run it. I always get the same Error. I've attached a PrintScreen of the Error I get in ALL cases. I don't really want to mess with the Registry as I'm scared of making a mistake or of my computer malfunctioning in the middle of my changes and my not being able to Restore any Saved Registry backup as I don't have a clue about how to do that. I really need one of those FIX IT FOR ME buttons for this. Is there one somewhere that I haven't found yet? That log file says: [KB973768.log] 0.734: ================================================================ 0.734: 2014/02/24 21:28:58.437 (local) 0.734: c:\ace9de59a405d27088ca81afbd\update\update.exe (version 6.3.13.0) 0.765: Hotfix started with following command line: 0.797: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2 1.078: Return Value From IsMediaCenterPC = 0 1.078: IsMediaCenterPC returned value( 0x0 ) which is Not Equal To 0x1 1.078: Condition Check for Line 1 of PreRequisite returned FALSE 1.094: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 1.094: KB973768 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log 1.094: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 1.094: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log 94.547: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log 94.547: User Input: OK 94.547: Update.exe extended error code = 0xf0f4 94.547: Update.exe return code was masked to 0x643 for MSI custom action compliance. 0.250: =================================================================== 0.250: 2014/02/24 21:34:05.734 (local) 0.250: c:\158f767a9f1341791c45131a57ad\update\update.exe (version 6.3.13.0) 0.281: Hotfix started with following command line: 0.328: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2 0.625: Return Value From IsMediaCenterPC = 0 0.625: IsMediaCenterPC returned value( 0x0 ) which is Not Equal To 0x1 0.625: Condition Check for Line 1 of PreRequisite returned FALSE 0.641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 0.641: KB973768 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log 0.641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 0.641: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log 4.000: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log 4.000: User Input: OK 4.000: Update.exe extended error code = 0xf0f4 4.000: Update.exe return code was masked to 0x643 for MSI custom action compliance. Continue reading...
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