bluescreen problem 6.1.7601.2.1.0.256.48

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional information about the problem:

BCCode: 19

BCP1: 0000000000000020

BCP2: FFFFFA8018747B80

BCP3: FFFFFA8018747CA0

BCP4: 0000000004120006

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

Files that help describe the problem:

C:\Windows\Minidump\021414-13072-01.dmp

C:\Users\robinson\AppData\Local\Temp\WER-22635-0.sysdata.xml

what happens is my computer stutters, basically freezing and unfreezing and if I go to shut it down then the blue screen pops up. I don't know what is causing it.

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