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I have a Dell 4550 computer and I need to reformat(wipe) the hard drive. Normally, I would put in the Windows XP CD and start the process.

I hit F12 and choose boot to CD

It completely bypasses the CD and boots to Windows XP. I thought it was an issue with the CD not reading so I got an External CD and hooked it up by USB and it doesn't even recognize it is there.

 

How can I wipe the drive clean so that I can donate the computer? Any suggestions would be appreciated

 

 

 

 

 

 

 

I'm trying to do formatting by my own and I'm on this place with message _ ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID . I click Yes to force a dismount on this volume and next message is-- Cannot lock the drive. The volume is still in use.

What should I put any new comments to go to the next step.

Thanks

 

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