I can't get window's to update my files

[AWS]

I have tried everything, even doing and doing resore....windows won't update my files, at all after 4/27/13...I was having an issue, and I deleted the one to install Iternet Explorer 10. I don't want to have that browser at this time, all was fine, I did

a restore to delte the Explorer 10, and just kept the box unmarked, so it would not be reinstalled another time. Everything was working perfecrrly, as of Monday 4/29/13....I did all the test, checked all my settings, and when I hit to insttall updates (I

have it to install everyday at 3:00AM), but I had to restore because of the Internet Explorer 0 update, but even after tht all was good. so, anyway, I hit install, and it just stays at 0%, for 1 hour this am, that's when I realized something is realy wrong

here. So, I did everything windws suppoirt stated, and nothing wrked. Now no updates show thaatt need to be installed, you just hit install updates, and it goes around and around and around..never stops! Internet is hooked-up...y laptops are working fine...It's

my HP-Touchsmart desktop that I'm having issues with...It's windws 7 premuim 64 Nit, 6gb, with 750RAM intel icore3. what is happening, I'm at a total lost...I don't want to have to do a whole recovery resse back to factory settings...Oh my gosh...Please no,

is there anyone that can help me...I'm computer frindly, just not computer literate, but getting better all the time. Please don't tell me I have to start fresh, oh please no :( that would be so saad, double sad :( :( ANYONE...PLEASE PLEASE ANY ADVICE,

I'D BE VERY GRATEFUL...

THANK-YOU SO MUCH,

KELLI *** Email address is removed for privacy *** IS MY EMAIL IF THAT IS NECESSARY?

PEACE OUT,

KELLI

 

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