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I have a custom laptop built off of the P170EM Quick Specs listIntel Core i7-3820QM Processor32GB RAMAMD Radeon 7970M Graphics CardWindows 7 Professional (64 bit) OSI got a blue screen unexpected shutdown from a graphics error after opening Autodesk Maya 2013 64bit and trying to resize the window almost immediately. I am used to doing things like this easily on this rig. But this time Maya crashed, managed to send an error

report, then windows crashed, and then the blue screen went up. Now I have a PC Issue flag that matches the title of this post. When windows runs the troubleshooter I get this:This solution could not be downloaded

 

Most likely causes:

  • Your computer was unable to download the solution at this time. Check to make sure your computer is connected to the Internet, and then try to download the solution again later.

Obviously I am connected to the internet since I can post this message. Any help would be appreciated. My BlueScreen info is below.Problem Event Name: BlueScreenOS Version: 6.1.7601.2.1.0.256.48Locale ID: 1033BCCode: 116BCP1: FFFFFA801DCDA4E0BCP2: FFFFF88003DA3AE4BCP3: 0000000000000000BCP4: 0000000000000002OS Version: 6_1_7601Service Pack: 1_0Product: 256_1Bucket ID: X64_0x116_TdrBCR:2_Tdr:2_IMAGE_atikmpag.sysServer information: 710f09fb-c4c9-40f9-ba8f-eb457e4f953b

 

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