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Security update for windows, KB2686509, Fails saying a prerequisite is not met but doesn't say what


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  • FPCH Admin
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Security update for windows, KB2686509Size: 488 KBA security issue has been identified that could allow an authenticated local attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have

to restart your system.More information for this update can be found at http://go.microsoft.com/fwlink/?LinkId=244692I tried applying it from the web-site, from the local update client and even download it and applied it manually (which is a solution I've found works more often than not, FYI) which is what generated the log file below but nothing works. It still fails and

wants to try again. It says there are prerequisites but I can't find out what they are and/or why WINUP doesn't apply them itself. Can you give me a hand.

Log file **************************************************************************[winup.log]1.187: ================================================================================1.187: 2012/11/12 12:49:14.672 (local)1.187: c:1727d6b51b17f3889e3ec715f7b4faecupdateupdate.exe (version 6.3.13.0)1.203: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f 1.203: Hotfix started with following command line: /passive /promptrestart /log:c:batwinup.log1.234: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x21.265: CreateUserInterface: GetProcAddress for DefineInstallCustomUI failed: 0x7f1.906: Return Value From IsMachineSafe = 01.906: IsMachineSafe returned 4410921.922: Fist Condition in Prereq.IsMachineSafe.Section Failed1.922: Condition Check for Line 1 of PreRequisite returned FALSE 1.922: ReadStringFromInf: UpdSpGetLineText failed: 0xe00001021.922: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:batwinup.log1.937: ReadStringFromInf: UpdSpGetLineText failed: 0xe00001021.937: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:batwinup.log1.937: Update.exe extended error code = 0xf0f41.937: Update.exe return code was masked to 0x643 for MSI custom action compliance.4.187: ================================================================================4.187: 2012/11/12 15:57:55.203 (local)4.187: c:815c19a3412b173cb9e2updateupdate.exe (version 6.3.13.0)4.203: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f 4.219: Hotfix started with following command line: /log:c:batwinup.log 4.234: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x24.281: CreateUserInterface: GetProcAddress for DefineInstallCustomUI failed: 0x7f4.891: Return Value From IsMachineSafe = 04.891: IsMachineSafe returned 4410924.891: Fist Condition in Prereq.IsMachineSafe.Section Failed4.891: Condition Check for Line 1 of PreRequisite returned FALSE 4.906: ReadStringFromInf: UpdSpGetLineText failed: 0xe00001024.906: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:batwinup.log4.922: ReadStringFromInf: UpdSpGetLineText failed: 0xe00001024.922: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:batwinup.log38.969: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:batwinup.log38.969: User Input: OK38.969: Update.exe extended error code = 0xf0f438.969: Update.exe return code was masked to 0x643 for MSI custom action compliance.

Log file ************************************************************************** END

 

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