Unable to launch windows media player

[AWS]

HelloI am having trouble launching windows media player (product version 12.0.7601.17514) its as though it is just dead and nonfunctional, i dont know why as it has worked previously. My daughter tried to launch it earlier to play her cd and the following error

message came up 'server execution failed'. Not sure what to do about it I've tried to apply the following fix but it hasnt worked:"Rename the WMP networking information folder

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1. Close Windows Media Player.

2. Click the Start Button, type "%userprofile%appdatalocalMicrosoftWindows Media" (without quotation marks) in the Search Box and press Enter.

3. In the open folder, right-click the folder 12.0 and choose Rename. Rename the folder to 12.0.bak.

Register the WMP components

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1. Close Windows Media Player and any other windows.

2. Click Start, All Programs, Accessories

3. Right click "Command Prompt" and choose "Run as administrator", accept the UAC prompt.

4. Type the following commands and press Enter after each line.

regsvr32 jscript.dll

regsvr32 vbscript.dll

exit

Set WMP default

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1. Click the Start Button, choose Default Program in the right pane.

2. Choose Set your default programs.

3. Click Windows Media Player in the Programs pane.

4. Click Set this program as default, and then click Choose default for this program."

 

I would appreciate any help. I have tried inserting a different CD (in case the CD was at fault) and I ma given the option to play using WMP but it doesnt launch (nothing happens at all) I have tried to scan it with my antivirus (mcaffe) but this just hangs!

- just a thought is there a known issue with mcaffe and WMP? Thanks V

 

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