Jump to content

Automatic updates hangs on the taskbar without action. Unable to access update site via browser.


Recommended Posts

  • FPCH Admin
Posted

I encountered the search-certified toolbar some time ago. I subsequently thought I had removed the item. Then when automatic updates presented at the taskbar it would hang without any dowload.

 

 

I can access the web and the MS site, however, any attempt to go to downloads/update etc results with "Internet Explorer cannot display the webpage". "It appears you are connected to the Internet, but you might want to try to reconnect to the Internet."

 

Most likely causes:

  • You are not connected to the Internet.
  • The website is encountering problems.
  • There might be a typing error in the address.


    This message is common to both IE and Chrome. I am not sure whether a malware issue remains or an additional problem exists?

I have Avast (free), SpybotSD and Malwarebytes installed. Avast and SSD simply scan weekly in the hope that they detect and remove threats.

 

I have run HijackThis, however, when run the result was unremarkable.

 

Following some web info I installed and run the following:

 

HitmanPro adwcleaner and tdsskiller. Interestingly, some search-certified toolbar items were discovered by the above and removed?

 

Prior to the abovementioned actions I followed a number of suggestions found within MS community regarding the failure of the update function. Again, without success.

 

 

 

 

Operating System

Microsoft Windows XP Home Edition

 

 

Central Processor

Intel® Pentium® M processor 1.70GHz

 

 

 

 

 

 

Graphics

 

 

Video Adapter

Mobile Intel® 915GM/GMS,910GML Express Chipset Family

 

 

Video Memory

128.00 MB

 

 

Screen Resolution

1280 x 800

 

 

Storage

 

 

Total Memory

1.99 GB

 

 

Free Memory

1.38 GB

 

 

Total Hard disk

34.20 GB

 

 

Free Hard disk

9.33 GB

 

 

 

 







    Any help would be greatly appreciated.

 

View this thread

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...