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Windows Update is not workingWindows UpdateChecking for updatesMost recent check for updates: NeverUpdates were installed: NeverYou receive updates: For Windows and other products from Microsoft..........................................................................Windows could not search for new updatesError(s) found:Code 8007370A...........................................................................Troubleshooting has completedTroubleshooter made some changes to your system. Try attempting the task you were trying to do before.Problems found:Potential Windows Update Database error detected 0x80070002 Fixed (Ok)Windows Update components must be repaired Fixed (Ok)Problem with Background Intellingent Transfer Service (BITS) Fixed (Ok)

 

 

 

 

 

Windows Update

 

Publisher details

 

 

 

 

 

 

 

Issues found

 

 

 

Potential Windows Update Database error detected 0x80070002

 

Potential Windows Update Database error detected 0x80070002

Possible issues may prevent Windows Update from keeping your system up to date.

 

 

Fixed

 

 

 

 

 

 

 

 

Repair Windows Update Database Corruption

 

 

 

Completed

 

 

 

 

 

 

 

 

 

Windows Update components must be repaired

 

Windows Update components must be repaired

One or more Windows Update components are configured incorrectly.

 

 

Fixed

 

 

 

 

 

 

 

 

Repair Windows Update components

 

 

 

Completed

 

 

 

 

 

 

 

 

 

Problem with Background Intelligent Transfer Service (BITS)

 

Problem with Background Intelligent Transfer Service (BITS)

Possible issues may prevent Windows Update from keeping your system up to date

 

 

Fixed

 

 

 

 

 

 

 

 

Reset BITS

 

 

 

Completed

 

 

 

 

 

 

 

 

 

 

 

 

Potential issues that were checked

 

 

 

Default Windows Update data locations have changed

 

Default Windows Update data locations have changed

The location where Windows Update stores data has changed and must be repaired.

 

 

Issue not present

 

 

 

 

 

Errors related to Windows Installer

 

Errors related to Windows Installer

Windows Installer issues may prevent you from using Windows Update

 

 

Issue not present

 

 

 

 

 

Windows Update services are not running

 

Windows Update services are not running

A service required for Windows Update is not running

 

 

Issue not present

 

 

 

 

 

Security files are not registered

 

Security files are not registered

Possible issues may prevent Windows Update from keeping your system up to date

 

 

Issue not present

 

 

 

 

 

 

 

 

 

 

 

Issues found

 

Detection details

 

 

 

 

 

 

 

 

 

 

 

 

6

 

Potential Windows Update Database error detected 0x80070002

 

Fixed

 

 

 

 

 

 

 

 

Possible issues may prevent Windows Update from keeping your system up to date.

 

 

 

 

 

 

 

 

 

 

 

 

Repair Windows Update Database Corruption

 

Completed

 

 

 

 

 

 

 

 

Rebuild the Windows Update Database and restart Windows Update services

 

 

 

 

 

 

 

 

DataStoreAndWULogFiles.zip

 

 

 

293.82KB

 

 

 

 

 

 

File Name:

DataStoreAndWULogFiles.zip

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

Windows Update components must be repaired

 

Fixed

 

 

 

 

 

 

 

 

One or more Windows Update components are configured incorrectly.

 

 

 

 

 

 

 

 

 

 

 

 

Repair Windows Update components

 

Completed

 

 

 

 

 

 

 

 

Repairing Windows Update components frequently resolves common Windows Update errors.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

Problem with Background Intelligent Transfer Service (BITS)

 

Fixed

 

 

 

 

 

 

 

 

Possible issues may prevent Windows Update from keeping your system up to date

 

 

 

 

 

 

 

 

 

 

 

 

Reset BITS

 

Completed

 

 

 

 

 

 

 

 

Clear BITS queue and restart BITS service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Potential issues that were checked

 

Detection details

 

 

 

 

 

 

 

 

 

 

 

 

Default Windows Update data locations have changed

 

Issue not present

 

 

 

 

 

 

 

 

 

The location where Windows Update stores data has changed and must be repaired.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Errors related to Windows Installer

 

Issue not present

 

 

 

 

 

 

 

 

 

Windows Installer issues may prevent you from using Windows Update

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows Update services are not running

 

Issue not present

 

 

 

 

 

 

 

 

 

A service required for Windows Update is not running

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Security files are not registered

 

Issue not present

 

 

 

 

 

 

 

 

 

Possible issues may prevent Windows Update from keeping your system up to date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Detection details

 

 

 

 

 

 

 

 

 

 

OutputReport.txt

 

 

 

 

 

 

 

File Name:

AllLogs.zip

 

 

 

 

 

 

 

 

 

 

Collection information

 

 

Computer Name:

USER-PC

 

 

Windows Version:

 

6.1

 

 

 

Architecture:

 

x86

 

 

 

Time:

 

Thursday, April 04, 2013 7:28:55 PM

 

 

 

 

 

 

 

 

 

 

 

 

Publisher details

 

 

 

 

 

 

 

 

 

Windows Update

 

 

Resolve problems that prevent you from updating Windows.

 

 

Package Version:

 

6.0.2.20120214

 

 

 

Publisher:

 

Microsoft Corporation

 

 

 

 

 

 

 

This is the link in skydrive that you can see 'AllLogs.zip ( OutputReport.txt and windowsupdate.log)https://skydrive.live.com/redir?resid=ECD7CD94C28FA409!117.............................................................................................................................................................................................These are some problems of my laptop (HP 530) related with Windows Update. One week ago an engineer changed the harddisc with new one, because the laptop had problems like these: crashes, bluesreen, restarted lots of time, etc. The engineer recommended me to

change harddisc and after this the Ram slot, because ones of Ram slots is not working very well. Until now the Ram slot is not changed, and there are problems with Windows Update and crashes. Can you help me, please, how to resolve this problem ? Thanks.

 

 

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