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  • FPCH Admin
Posted

Hello,

 

I was recently asked to fix my brother's DELL laptop. The HDD had failed, and the system inoperable. I replaced the HDD and installed Windows 7 Home Premium x64 (the previously existing version of windows) from my own install media. Had the recovery partition

survived the HDD failure, I would have simply cloned that and used it, however that wasn't an option in this case.

 

The problem that I am experiencing, is that windows will not activate, saying that the key is invalid. I was told that the Windows 7 install media would work with either a retail or an OEM key, but that doesn't seem to be the case. The OEM key I am using,

is from the computer it originally came from, and the only hardware change is the new HDD.

 

I'm trying to avoid ordering an OEM install CD from Dell, as that costs money (I already have my own install CD) and takes time (why don't they have them available for download?).

 

Any help would be greatly appreciated!

 

Thanks,

 

Brian O'

 

Here is the information that the Microsoft Genuine Advantage Diagnostic Tool spits out:

 

Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data--&gt

Validation Code: 0Cached Online Validation Code: 0x0Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=Windows Product ID: 00359-OEM-8992687-00095Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.1.7601.2.00010300.1.0.003ID: {AC8177E3-D2B0-45ED-B79B-E129894262D3}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 Home PremiumArchitecture: 0x00000009Build lab: 7601.win7sp1_gdr.130104-1431TTS Error: Validation Diagnostic: Resolution Status: N/A

Vista WgaER Data--&gtThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002

Windows XP Notifications Data--&gtCached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data--&gtCached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data--&gtOffice Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data--&gtProxy settings: N/AUser Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32)Default Browser: C:Program FilesInternet Exploreriexplore.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: Allowed

File Scan Data--&gt

Other data--&gtOffice Details: &ltGenuineResults&gt&ltMachineData&gt&ltUGUID&gt{AC8177E3-D2B0-45ED-B79B-E129894262D3}&lt/UGUID&gt&ltVersion&gt1.9.0027.0&lt/Version&gt&ltOS&gt6.1.7601.2.00010300.1.0.003&lt/OS&gt&ltArchitecture&gtx64&lt/Architecture&gt&ltPKey&gt*****-*****-*****-*****-RMV82&lt/PKey&gt&ltPID&gt00359-OEM-8992687-00095&lt/PID&gt&ltPIDType&gt2&lt/PIDType&gt&ltSID&gtS-1-5-21-1225630707-1574482703-4192685535&lt/SID&gt&ltSYSTEM&gt&ltManufacturer&gtDell

Inc.&lt/Manufacturer&gt&ltModel&gtInspiron N5030 &lt/Model&gt&lt/SYSTEM&gt&ltBIOS&gt&ltManufacturer&gtDell Inc.&lt/Manufacturer&gt&ltVersion&gtA02&lt/Version&gt&ltSMBIOSVersion major="2" minor="4"/&gt&ltDate&gt20100913000000.000000+000&lt/Date&gt&lt/BIOS&gt&ltHWID&gt32933F07018400F8&lt/HWID&gt&ltUserLCID&gt0409&lt/UserLCID&gt&ltSystemLCID&gt0409&lt/SystemLCID&gt&ltTimeZone&gtEastern

Standard Time(GMT-05:00)&lt/TimeZone&gt&ltiJoin&gt0&lt/iJoin&gt&ltSBID&gt&ltstat&gt3&lt/stat&gt&ltmsppid&gt&lt/msppid&gt&ltname&gt&lt/name&gt&ltmodel&gt&lt/model&gt&lt/SBID&gt&ltOEM&gt&ltOEMID&gtDELL &lt/OEMID&gt&ltOEMTableID&gtWN09 &lt/OEMTableID&gt&lt/OEM&gt&ltGANotification/&gt&lt/MachineData&gt&ltSoftware&gt&ltOffice&gt&ltResult&gt109&lt/Result&gt&ltProducts/&gt&ltApplications/&gt&lt/Office&gt&lt/Software&gt&lt/GenuineResults&gt

 

Spsys.log Content: 0x80070002

Licensing Data--&gtSoftware licensing service version: 6.1.7601.17514

Name: Windows® 7, HomePremium editionDescription: Windows Operating System - Windows® 7, OEM_SLP channelActivation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64Application ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00359-00178-926-800095-02-1033-7601.0000-0892013Installation ID: 004806170012218410865063155553272544088463952332351022Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340Partial Product Key: RMV82License Status: Initial grace periodTime remaining: 43080 minute(s) (29 day(s))Remaining Windows rearm count: 3Trusted time: 3/31/2013 2:23:35 AM

Windows Activation Technologies--&gtHrOffline: 0x00000000HrOnline: N/AHealthStatus: 0x0000000000000000Event Time Stamp: N/AActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:

HWID Data--&gtHWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAeqgI7yp8en9YkLIC/j7Shg44gAGAPUbK

OEM Activation 1.0 Data--&gtN/A

OEM Activation 2.0 Data--&gtBIOS valid for OA 2.0: yesWindows marker version: 0x20001OEMID and OEMTableID Consistent: yesBIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL WN09 FACP DELL WN09 HPET DELL WN09 MCFG DELL WN09 SLIC DELL WN09 OSFR DELL WN09 SSDT PmRef CpuPm

 

 

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