ERROR REPORT?

I KEEP GETTING THIS ERROR REPORT WHEN I OPEN MY COMPUTER,

WHEN I TRY TO UP DATE, OR WHEN I TRY TO REMOVE.....I TRRIED TO

REMOVE THE PROGRAM SO THAT I COULD REINSTAL THINKING THIS

WOULD HELP, BUT THE ERROR REPORT STILL COMES UP........

THE ERROR REPORT IS : 0X8007064C

WHAT IS THIS AND WHY DO I KEEP GETTING THIS REPORT......I HAVE

EVEN TRIED TO BACK DATE MY SYSTUM THINKING THIS WILL HELP,

BUT THE ERROR REPORT STILL COMES UP.

WHAT CAN I DO TO FIX THIS? I DO NOT WHAT TO LOOSE MY MS ESS PROGRAM.

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