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  • FPCH Admin

I discovered this problem when I attempted to download Office 2007 and it failed. I have tried using multiple programs and scanned for viruses (tried and removed McAfee, Advanced Systemcare, CC Cleaner and Malwarebytes)-all came back clean (currently only

using Windows Defender), hid Microsoft services and disabled third party services, attempted to download manually, one at a time, ran DISM Scanhealth/restorehealth, SFC/Scannow and chkdsk which all came back fine. I have used the Windows update troubleshooter

and it fixed two problems, but updates still fail, I have also attempted a system refresh and system reset, but they both fail. System restore was not set up to an earlier point so I was unable to use that. I have also checked my drivers and they are showing

up to date. I have a few updates that I have been able to get, but most fail (just about every update that has come out since the beginning of February). I have an ASUS Q200E, but it shows up as an X202E on the system info (same computer, different processer)

and windows 8 was preinstalled. I have checked the windows update logs and have the following errors: 0x800703f1 and 0x80070422. I am also showing a system log error-Schannel fatal alert code 51 that showed up about the same time the problem started. Internet

works fine and I can access all other programs with no issues.

 

I would really appreciate any suggestions or help anyone can provide. : )

 

Thanks!

 

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