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I have a laptop that will not boot after a Windows Udate. It is running Windows 7, 64 bit and it ha

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  • FPCH Admin

It will not boot up. If i let it boot to windows, it gets to the intial win 7 banner, then restarts and goes to Launch Startup repair. Once I select repair, it loads files then hangs up on a dark screen with a white mouse pointer. The mouse is moveable

but the screen is just blank with nothing to click on. I tried a recovery disk, it does the same thing. Also once on the blank screen, normal shut down or restart options do not work, I have to unplug power and battery to shut down.

 

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