Posted March 13, 201311 yr FPCH Admin I have what is clearly a common problem. My 4 year old Dell computer with Windows Vista Home Premium has started geving me messages that the installed version of Windows is not valid. Here is what I have done to try to find the cause. Please tell me how to fix this.:Run malwarebytes - fixed a few errorsRun full scan using Microsoft Security Essentials - no problemsRun chkdsk - no errorsRun MS Diagnostic report. Here it is:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Invalid License Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2 Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw= Windows Product ID: 89578-OEM-7332157-00204 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.0.6002.2.00010300.2.0.003 ID: {9ECDD2CD-779C-4C2C-BBAB-B10164E88A59}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: Windows Vista Home Premium Architecture: 0x00000000 Build lab: 6002.vistasp2_gdr.130104-1437 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: 6.0.6002.16398 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: 100 Version: 2.0.48.0 OGAExec.exe Signed By: Microsoft OGAAddin.dll Signed By: Microsoft OGA Data--> Office Status: 100 Genuine Microsoft Office Home and Student 2007 - 100 Genuine OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32) Default Browser: C:Program FilesMozilla Firefoxfirefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{9ECDD2CD-779C-4C2C-BBAB-B10164E88A59}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1005771013-1596688161-2321268846</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 530</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.13</Version><SMBIOSVersion major="2" minor="5"/><Date>20080320000000.000000+000</Date></BIOS><HWID>EF323507018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>FX09 </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9EBBB4792A25B2</Val><Hash>zKg/rpnqAMoiVfYyBHcT87xDgps=</Hash><Pid>81602-OEM-6872912-49588</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.0.6002.18005 Name: Windows Vista, HomePremium edition Description: Windows Operating System - Vista, OEM_SLP channel Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 89578-00146-321-500204-02-3081-6001.0000-1932008 Installation ID: 004891880816973935038686296695384360376804663620300292 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474 Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475 Partial Product Key: B9HD2 License Status: Notification Notification Reason: 0xC004F02A. Windows Activation Technologies--> N/A HWID Data--> HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GGKtrDb8nu2WWT+iP0sytA18vQa7KjlSOesVswx OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20000 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL FX09 FACP DELL FX09 HPET DELL FX09 MCFG DELL FX09 SLIC DELL FX09 DMY2 DELL FX09 SSDT PmRef CpuPm View this thread Off Topic Forum - Unlike the Rest
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.