Posted March 11, 201311 yr FPCH Admin I just started getting a popup window stating I wasn't running Genuine Windows software. I replaced the hard drive about 3 weeks ago using a cloning program. I'm definitely running genuine Microsoft programs. I've downloaded the validation tool but get an error code 0xC8000247 when I try to run it. Also, cannot do an update. I did the diagnostic tool and it didn't mean a thing to me, this is the result:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-74TDC-FHRMV-XB88W Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA= Windows Product ID: 00359-OEM-8992687-00009 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {AE1BFBEC-E48D-4980-99A5-1AA443926BA1}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130104-1431 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32) Default Browser: C:Program Files (x86)Mozilla Firefoxfirefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:windowssystem32watwatadminsvc.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:windowssystem32watwatux.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:windowssystem32sppobjs.dll[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:windowssystem32sppc.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:windowssystem32sppwinob.dll[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:windowssystem32slui.exe[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:windowssystem32sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:windowssystem32sppsvc.exe[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:windowssystem32systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:windowssystem32user32.dll[6.1.7601.17514], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{AE1BFBEC-E48D-4980-99A5-1AA443926BA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XB88W</PKey><PID>00359-OEM-8992687-00009</PID><PIDType>2</PIDType><SID>S-1-5-21-867903244-204131192-2530272195</SID><SYSTEM><Manufacturer>FUJITSU</Manufacturer><Model>LifeBook A1220</Model></SYSTEM><BIOS><Manufacturer>FUJITSU // Phoenix Technologies Ltd.</Manufacturer><Version>Version 1.12 </Version><SMBIOSVersion major="2" minor="4"/><Date>20090928000000.000000+000</Date></BIOS><HWID>76643907018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FUJ </OEMID><OEMTableID>PC </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows® 7, HomePremium edition Description: Windows Operating System - Windows® 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800009-02-1033-7600.0000-2322009 Installation ID: 014706514566417550594502008060138734274160809521712683 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: XB88W License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 03/09/2013 17:01:53 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x000000000001EFF0 Event Time Stamp: 3:9:2013 14:59 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%system32sppobjs.dll Tampered File: %systemroot%system32sppc.dll|sppc.dll.mui Tampered File: %systemroot%system32sppcext.dll|sppcext.dll.mui Tampered File: %systemroot%system32sppwinob.dll Tampered File: %systemroot%system32slc.dll|slc.dll.mui Tampered File: %systemroot%system32slcext.dll|slcext.dll.mui Tampered File: %systemroot%system32sppuinotify.dll|sppuinotify.dll.mui Tampered File: %systemroot%system32slui.exe|slui.exe.mui|COM Registration Tampered File: %systemroot%system32sppcomapi.dll|sppcomapi.dll.mui Tampered File: %systemroot%system32sppcommdlg.dll|sppcommdlg.dll.mui Tampered File: %systemroot%system32sppsvc.exe|sppsvc.exe.mui Tampered File: %systemroot%system32driversspsys.sys HWID Data--> HWID Hash Current: OAAAAAEAAQABAAIAAgACAAAABAABAAEA6GFOAnaYfu24YEDRDnmsZGyk/3Ieb5hqiFMwC4b7Rso= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC FUJ FJNB201 FACP FUJ PC HPET FUJ FJNB201 BOOT FUJ FJNB201 MCFG FUJ FJNB201 SSDT FUJ FJNB201 SSDT FUJ FJNB201 SLIC FUJ PC SSDT FUJ FJNB201 View the thread Off Topic Forum - 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