Posted February 28, 201311 yr FPCH Admin I seem to have that problem a lot of people are having with installing the security update for .NET 3.5 (KB2789650). I kept getting an 0x80073712 error so I tried following some of the recommendations I found here but they didn't work. I was able to turn the .NET 3.5 features on myself through the windows update window in the control panel, but the update still wouldn't install. I can't even open the windows update window anymore, it keeps freezing. I tried to troubleshoot it and fix the windows update and this is what I got: Issues found Potential Windows Update Database error detected 0x80073712 Not fixed Repair Windows Update Database Corruption Failed Windows Update components must be repaired Fixed Repair Windows Update components Completed Potential issues that were checked Default Windows Update data locations have changed Issue not present Issues found Potential Windows Update Database error detected 0x80073712 Not fixed Possible issues may prevent Windows Update from keeping your system up to date. Repair Windows Update Database Corruption Failed Rebuild the Windows Update Database and restart Windows Update services Error1 Access to the path 'C:Windowssoftwaredistribution' is denied. Then I tried to do the scan health stuff DISM.exe /Online /Cleanup-image /Scanhealth and DISM.exe /Online /Cleanup-image /Restorehealth but I got this error: Microsoft Windows [Version 6.2.9200] © 2012 Microsoft Corporation. All rights reserved. C:Windowssystem32>DISM.exe/Online/Cleanup-image/Scanhealth Deployment Image Servicing and Management tool Version: 6.2.9200.16384 Error: 87 The online/cleanup-image/scanhealth option is unknown. For more information, refer to the help by running DISM.exe /?. The DISM log file can be found at C:WindowsLogsDISMdism.log C:Windowssystem32> Then I entered DISM.exe/? and this is what it showed me: Microsoft Windows [Version 6.2.9200] © 2012 Microsoft Corporation. All rights reserved. C:Windowssystem32>DISM.exe/? Deployment Image Servicing and Management tool Version: 6.2.9200.16384 DISM.exe [dism_options] {Imaging_command} [<Imaging_arguments>] DISM.exe {/Image:<path_to_offline_image> | /Online} [dism_options] {servicing_command} [<servicing_arguments>] DESCRIPTION: DISM enumerates, installs, uninstalls, configures, and updates features and packages in Windows images. The commands that are available depend on the image being serviced and whether the image is offline or running. GENERIC IMAGING COMMANDS: /Get-MountedImageInfo - Displays information about mounted WIM and VHD images. /Get-ImageInfo - Displays information about images in a WIM or VHD file. /Commit-Image - Saves changes to a mounted WIM or VHD image. /Unmount-Image - Unmounts a mounted WIM or VHD image. /Mount-Image - Mounts an image from a WIM or VHD file. /Remount-Image - Recovers an orphaned image mount directory. /Cleanup-Mountpoints - Deletes resources associated with corrupted mounted images. WIM COMMANDS: /List-Image - Displays a list of the files and folders in a specified image. /Delete-Image - Deletes the specified volume image from a WIM file that has multiple volume images. /Split-Image - Splits an existing .wim file into multiple read-only split WIM (SWM) files. /Export-Image - Exports a copy of the specified image to another file. /Append-Image - Adds another image to a WIM file. /Capture-Image - Captures an image of a drive into a new WIM file. Captured directories include all subfolders and data /Apply-Image - Applies an image. /Get-MountedWimInfo - Displays information about mounted WIM images. /Get-WimInfo - Displays information about images in a WIM file. /Commit-Wim - Saves changes to a mounted WIM image. /Unmount-Wim - Unmounts a mounted WIM image. /Mount-Wim - Mounts an image from a WIM file. /Remount-Wim - Recovers an orphaned WIM mount directory. /Cleanup-Wim - Deletes resources associated with mounted WIM images that are corrupted. IMAGE SPECIFICATIONS: /Online - Targets the running operating system. /Image - Specifies the path to the root directory of an offline Windows image. DISM OPTIONS: /English - Displays command line output in English. /Format - Specifies the report output format. /WinDir - Specifies the path to the Windows directory. /SysDriveDir - Specifies the path to the system-loader file named BootMgr. /LogPath - Specifies the logfile path. /LogLevel - Specifies the output level shown in the log (1-4). /NoRestart - Suppresses automatic reboots and reboot prompts. /Quiet - Suppresses all output except for error messages. /ScratchDir - Specifies the path to a scratch directory. For more information about these DISM options and their arguments, specify an option immediately before /?. Examples: DISM.exe /Mount-Wim /? DISM.exe /ScratchDir /? DISM.exe /Image:C:testoffline /? DISM.exe /Online /? C:Windowssystem32> I'm really frustrated with all of this, is there any possible way to fix this without refreshing my pc? I rather not have to reinstall all my programs again. Even the system recover makes my computer freeze up. I would really appreciate the help! View this thread Off Topic Forum - Unlike the Rest
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