Posted February 28, 201311 yr FPCH Admin In July of 2010, my motherboard got fried and I had to replace it. Since I had to get so much into the machine, I decided to overhaul it completely including installing Windows 7 Ultimate from XP. I purchased most of my parts and software from Newegg. I did not purchase from Ebay or other unreliable sources. I believe I bought Win 7 from Costco but haven't been able to find my receipt. I've had no trouble with the software until a couple of weeks ago when I had a pop up from Adobe asking me to update one of their software (perhaps Adobe Air?). I just clicked ok. Since, it's come to my attention that Adobe has been packaging McAfee antivirus software with it's upgrades. It was very soon after that I got several pop ups at the same time. Some were telling me that my Windows software was not genuine and that the Windows virus protection would end in 30 days or was it 60 days? I assumed I'd been hit by a virus. I noticed that a McAfee window was open in the background saying that it had completed it's scan of my system. I have never put McAfee on my machine and had no idea how it could be there lending more credence to a virus attack. But, no. After searching the web, I see that the virus is from Microsoft because it apparently believes I bought a bootleg copy of Win 7 and is going to punish me. That's after more than 2 1/2 years of owning the software and using their own virus protection software. So, yes, I'm steamed. Is it possible my software is not genuine? Anything's possible. But I would never have knowingly purchased a bootleg copy and I should not be "punished" for something someone else did. Anyway, can anyone tell me if there is anything I can do other than paying again for my software? I did a diagnostic scan which is below. Thanks for any help Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4a2 Windows Product Key: *****-*****-W4JH3-DPBYW-P7GKC Windows Product Key Hash: iJeufsFRmBNNg8v8Hakc02Zxjs8= Windows Product ID: 00426-067-8957562-86901 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {4D5CFC3D-3F21-424A-888B-9EC5D5A66629}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.130104-1431 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: 2.0.48.0 OGAExec.exe Signed By: Microsoft OGAAddin.dll Signed By: Microsoft OGA Data--> Office Status: 100 Genuine Microsoft Office Small Business 2007 - 100 Genuine OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32) Default Browser: C:UsersGolden RuleAppDataLocalGoogleChromeApplicationchrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{4D5CFC3D-3F21-424A-888B-9EC5D5A66629}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P7GKC</PKey><PID>00426-067-8957562-86901</PID><PIDType>5</PIDType><SID>S-1-5-21-2007054877-2715210629-1335816195</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>945GC-M4</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100426000000.000000+000</Date></BIOS><HWID>B4C23607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>5EEDBA3C415AF0C</Val><Hash>A2LX6Xryo7cTQNH9U1xyHCHydjE=</Hash><Pid>81606-902-8485692-64164</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows® 7, Ultimate edition Description: Windows Operating System - Windows® 7, RETAIL channel Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00172-067-895756-00-1033-7601.0000-0542013 Installation ID: 014320168022781966121411851181219225159433876124400854 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: P7GKC License Status: Notification Notification Reason: 0xC004F200 (non-genuine). Remaining Windows rearm count: 4 Trusted time: 2/27/2013 11:00:41 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4A2 HealthStatus: 0x0000000000000000 Event Time Stamp: 2:23:2013 19:53 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NgAAAAIABAABAAEAAAABAAAAAwABAAEAJJT4WdQRQNWqdkjkSq7MBhAIXqdSgOwU+VXnoJQZ OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 042610 APIC1442 FACP 042610 FACP1442 MCFG 042610 OEMMCFG OEMB 042610 OEMB1442 View the thread Off Topic Forum - Unlike the Rest
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