Windows Update error code 800736B3

Microsoft Windows

Version 6.1 (Build 7601: Service Pack 1)

OS Architecture

64-bit

There are currently two updates that I cannot install, they are:

Update for Windows 7 for x64-based Systems (KB2726535)

Security Update for Windows 7 for x64-based Systems (KB2790113)

I have tried the following things with no success:

1. The Windows Update troubleshooter.

2. Windows Fixit for Windows Update.

3. Every suggestion found here: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-update-error-code-800736b3-failes-to/98573891-eead-4257-8bf2-1fbac3f2a96a?page=1 as

follows:

a) I ran the System Update Readiness tool but it could not solve the issue.

b) I ran a SFC scan which found 5 corrupt manifest files that it could not repair. I replaced these files following the instructions here: http://support.microsoft.com/kb/929833. I then

re-ran the scan and no further problems were found.

c) I tried a clean reboot.

d) The last option is no longer available.

4. I have run anti-virus just to be sure (Norton 360 Premier Edition, v 20.2.1.22) including the Norton Power Eraser.

5. I tried a system restore.

6. I tried restoring to a full system image back-up, and then trying everything all over again.

I have tried everything I can think of to fix this issue short of reinstalling Windows. Please help!

View this thread