Jump to content

Why does Windows Update KB2670838 cause Microsoft Word 2010 to stop allowing copy and paste and caus

Featured Replies

Posted
  • FPCH Admin

When I updated windows update to get the IE 10 update I found a different update by the the name of Platform Update for Windows 7 x64 (KB2670838). I installed the update and restarted my computer as instructed but when my computer rebooted and I

tried to use the copy/paste function in Microsoft Word 2010 the application would not allow it and would give the error message "that selection is incorrect" or something like that. I also tried to edit the document in LibreOffice and save it as a different

file format. Neither option worked. When I tried to scroll down web pages in Google Chrome instead I zoomed in and out of the pages. That problem was also encountered in MS Word. Another problem I encountered was the way links in the control panel and possibly

all of windows file manager all opened in new windows on left click. When I figured out the problems started after I installed the update I immediately clicked on system restore and that restore fixed all the problems. What I want to know is if these problems

will occur again if I reinstall the update.

 

View this thread

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...