installing add-ins on an office install from network install point

Hello

I have win 7 64 and am using a network install point (which has been OCT tweaked) to install Office 2010 64

all goes fine ....then we have the program called Call Pilot (Outlook add on ) that places voicemail phone messages in your exachange inbox andwhen you open them , they play the message via a media player

When you run the install ...absolutly nothing happens no errors, no pop ups ...just nothing as if you never launched the darn thing

then we uninstall office and then reinstall (same way) and the CallPilot install will go just fine

I dont like have to the redundant steps of re installing Office especialy when it is done the exact same way the original was done....

any ideas ? thanks

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