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  • FPCH Admin

So a while ago (a couple of months) I was having problems due to a bad stick of ram. I didn't realize this and kept trying to get windows to install updates (got as far as sp1). It crashed a lot while doing sp1 and never finished. After a crash I would

get some windows update error (like the one above) and I would troubleshoot it for a while until it would let me install sp1 again. A combination of microsoft fixes and sfc/chkdsk usually worked.

 

Anyway I gave up for a while and just used windows without the newer updates. The ram got worse and I eventually replaced it. Everything on my computer is stable. Now I'm trying to fix Windows update again so I can properly install sp1 but the fixes I

used previously don't work.

 

sfc /scannow

Gives an error if run from windows. I got it to run by booting from a windows dvd and deleting pending.xml before running it. It says there are no problems.

 

chkdsk

No corruption found

 

System update readiness tool: http://www.microsoft.com/en-us/download/details.aspx?id=20858

Runs and says it installed successfully but doesn't fix anything.

 

Microsoft Automatic troubleshooter

Runs and says it fixes a bunch of things:

 

  1. Potential Windows Update Database error detected 0x80070002Possible issues may prevent Windows Update from keeping your system up to date. Fixed Repair Windows Update Database Corruption Completed
  2. Windows Update components must be repairedOne or more Windows Update components are configured incorrectly. Fixed Repair Windows Update components Completed
  3. Problem with Background Intelligent Transfer Service (BITS)Possible issues may prevent Windows Update from keeping your system up to date Fixed Reset BITS Completed

 

Still get the same error when I try to update

 

Deleting files in C:WindowsSoftwareDistributionDownload and DataStore with windows update service turned off

There never seem to be any in download and deleting the ones in datastore doesn't do anything

 

---

Anyway, that's what I've tried. I've been searching forums for more fixes for too long now and so I'm posting here.

 

Here's a windows update log (I only copied one update attempt):

 

 

  • 2013-02-23 17:46:29:804 1020 534
    AU Triggering AU detection through DetectNow API
  • 2013-02-23 17:46:29:804 1020 534
    AU Triggering Online detection (interactive)
  • 2013-02-23 17:46:29:804 1020 c08
    AU #############
  • 2013-02-23 17:46:29:804 1020 c08
    AU ## START ## AU: Search for updates
  • 2013-02-23 17:46:29:804 1020 c08
    AU #########
  • 2013-02-23 17:46:29:805 1020 c08
    AU &lt&lt## SUBMITTED ## AU: Search for updates [CallId = {55306185-A5F2-470D-A2DF-9085278CBF2D}]
  • 2013-02-23 17:46:29:805 1020 874
    Agent *************
  • 2013-02-23 17:46:29:805 1020 874
    Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
  • 2013-02-23 17:46:29:805 1020 874
    Agent *********
  • 2013-02-23 17:46:29:805 1020 874
    Agent * Online = Yes Ignore download priority = No
  • 2013-02-23 17:46:29:805 1020 874
    Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation'
    and RebootRequired=1"
  • 2013-02-23 17:46:29:805 1020 874
    Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
  • 2013-02-23 17:46:29:805 1020 874
    Agent * Search Scope = {Machine}
  • 2013-02-23 17:46:30:564 1020 874
    Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
  • 2013-02-23 17:46:30:564 1020 874
    Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
  • 2013-02-23 17:46:30:564 1020 874
    Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
  • 2013-02-23 17:46:31:287 1020 874
    Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
  • 2013-02-23 17:46:31:287 1020 874
    Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
  • 2013-02-23 17:46:31:287 1020 874
    Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
  • 2013-02-23 17:46:32:644 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:
  • 2013-02-23 17:46:32:647 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:32:648 1020 874
    Agent Downloading new auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/1/microsoftupdate/redir/muauth.cab
  • 2013-02-23 17:46:33:300 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionAuthCabsauthcab.cab:
  • 2013-02-23 17:46:33:303 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:33:303 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionAuthCabsauthcab.cab:
  • 2013-02-23 17:46:33:305 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:33:331 1020 874
    DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
  • 2013-02-23 17:46:33:333 1020 874
    Agent Caller Default Service Recovery successfully opted in to service 7971f918-a847-4430-9279-4a52d1efe18d
  • 2013-02-23 17:46:33:333 1020 874
    DtaStor Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
  • 2013-02-23 17:46:33:338 1020 874
    Agent * WARNING: Online service registration/service ID resolution failed, hr=0x8024A005
  • 2013-02-23 17:46:33:338 1020 c08
    AU Service Provider info changed
  • 2013-02-23 17:46:33:338 1020 c08
    AU AU Refresh required....
  • 2013-02-23 17:46:33:338 1020 c08
    AU AU setting next detection timeout to 2013-02-23 07:56:33
  • 2013-02-23 17:46:33:338 1020 874
    Agent * WARNING: Exit code = 0x8024A005
  • 2013-02-23 17:46:33:338 1020 874
    Agent *********
  • 2013-02-23 17:46:33:338 1020 874
    Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
  • 2013-02-23 17:46:33:338 1020 874
    Agent *************
  • 2013-02-23 17:46:33:338 1020 874
    Agent WARNING: WU client failed Searching for update with error 0x8024a005
  • 2013-02-23 17:46:33:338 1020 c08
    AU AU setting next featured software notification timeout to 2013-02-23 07:46:33
  • 2013-02-23 17:46:33:339 1020 c08
    AU Successfully wrote event for AU health state:0
  • 2013-02-23 17:46:33:339 1020 109c
    AU &gt&gt## RESUMED ## AU: Search for updates [CallId = {55306185-A5F2-470D-A2DF-9085278CBF2D}]
  • 2013-02-23 17:46:33:339 1020 109c
    AU # WARNING: Search callback failed, result = 0x8024A005
  • 2013-02-23 17:46:33:339 1020 109c
    AU # WARNING: Failed to find updates with error code 8024A005
  • 2013-02-23 17:46:33:339 1020 109c
    AU #########
  • 2013-02-23 17:46:33:339 1020 109c
    AU ## END ## AU: Search for updates [CallId = {55306185-A5F2-470D-A2DF-9085278CBF2D}]
  • 2013-02-23 17:46:33:339 1020 109c
    AU #############
  • 2013-02-23 17:46:33:340 1020 109c
    AU Successfully wrote event for AU health state:0
  • 2013-02-23 17:46:33:340 1020 109c
    AU AU setting next detection timeout to 2013-02-23 12:46:33
  • 2013-02-23 17:46:33:340 1020 109c
    AU Setting AU scheduled install time to 2013-02-23 17:00:00
  • 2013-02-23 17:46:33:341 1020 109c
    AU Successfully wrote event for AU health state:0
  • 2013-02-23 17:46:33:341 1020 109c
    AU Successfully wrote event for AU health state:0
  • 2013-02-23 17:46:33:342 1020 1064
    AU Triggering AU detection through DetectNow API
  • 2013-02-23 17:46:33:342 1020 1064
    AU Triggering Online detection (interactive)
  • 2013-02-23 17:46:33:342 1020 c08
    AU #############
  • 2013-02-23 17:46:33:342 1020 c08
    AU ## START ## AU: Search for updates
  • 2013-02-23 17:46:33:342 1020 c08
    AU #########
  • 2013-02-23 17:46:33:343 1020 c08
    AU &lt&lt## SUBMITTED ## AU: Search for updates [CallId = {682E0AEA-9947-45CF-AB68-A3077FD4C28F}]
  • 2013-02-23 17:46:33:343 1020 874
    Agent *************
  • 2013-02-23 17:46:33:343 1020 874
    Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
  • 2013-02-23 17:46:33:343 1020 874
    Agent *********
  • 2013-02-23 17:46:33:343 1020 874
    Agent * Online = Yes Ignore download priority = No
  • 2013-02-23 17:46:33:343 1020 874
    Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation'
    and RebootRequired=1"
  • 2013-02-23 17:46:33:343 1020 874
    Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
  • 2013-02-23 17:46:33:343 1020 874
    Agent * Search Scope = {Machine}
  • 2013-02-23 17:46:33:344 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:
  • 2013-02-23 17:46:33:347 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:33:776 1020 874
    Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
  • 2013-02-23 17:46:33:776 1020 874
    Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
  • 2013-02-23 17:46:33:776 1020 874
    Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
  • 2013-02-23 17:46:33:776 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:
  • 2013-02-23 17:46:33:779 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:34:209 1020 874
    Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
  • 2013-02-23 17:46:34:209 1020 874
    Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
  • 2013-02-23 17:46:34:209 1020 874
    Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
  • 2013-02-23 17:46:34:209 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:
  • 2013-02-23 17:46:34:211 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:34:477 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:
  • 2013-02-23 17:46:34:480 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:34:482 1020 874
    Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/1/microsoftupdate/redir/muauth.cab
  • 2013-02-23 17:46:34:482 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionAuthCabsauthcab.cab:
  • 2013-02-23 17:46:34:485 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:34:699 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionAuthCabsauthcab.cab:
  • 2013-02-23 17:46:34:702 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:34:702 1020 874
    Setup Checking for agent SelfUpdate
  • 2013-02-23 17:46:34:702 1020 874
    Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
  • 2013-02-23 17:46:34:703 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:
  • 2013-02-23 17:46:34:706 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:35:134 1020 874
    Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
  • 2013-02-23 17:46:35:135 1020 874
    Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
  • 2013-02-23 17:46:35:135 1020 874
    Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
  • 2013-02-23 17:46:35:135 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:
  • 2013-02-23 17:46:35:137 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:35:559 1020 874
    Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
  • 2013-02-23 17:46:35:560 1020 874
    Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
  • 2013-02-23 17:46:35:560 1020 874
    Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
  • 2013-02-23 17:46:35:560 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:
  • 2013-02-23 17:46:35:562 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:35:829 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:
  • 2013-02-23 17:46:35:832 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:36:626 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionSelfUpdatewuident.cab:
  • 2013-02-23 17:46:36:628 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:37:501 1020 874
    Misc Validating signature for C:WindowsSoftwareDistributionSelfUpdatewsus3setup.cab:
  • 2013-02-23 17:46:37:504 1020 874
    Misc Microsoft signed: Yes
  • 2013-02-23 17:46:37:513 1020 874
    Setup Determining whether a new setup handler needs to be downloaded
  • 2013-02-23 17:46:37:513 1020 874
    Setup SelfUpdate handler is not found. It will be downloaded
  • 2013-02-23 17:46:37:513 1020 874
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
  • 2013-02-23 17:46:37:638 1020 874
    Setup WARNING: Cbs StartSession, error = 0x80070002
  • 2013-02-23 17:46:37:638 1020 874
    Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" failed, error = 0x80070002
  • 2013-02-23 17:46:37:638 1020 874
    Setup FATAL: SelfUpdate check failed, err = 0x80070002
  • 2013-02-23 17:46:37:638 1020 874
    Agent * WARNING: Skipping scan, self-update check returned 0x80070002
  • 2013-02-23 17:46:37:638 1020 874
    Agent * WARNING: Exit code = 0x80070002
  • 2013-02-23 17:46:37:638 1020 874
    Agent *********
  • 2013-02-23 17:46:37:638 1020 874
    Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
  • 2013-02-23 17:46:37:638 1020 874
    Agent *************
  • 2013-02-23 17:46:37:638 1020 874
    Agent WARNING: WU client failed Searching for update with error 0x80070002
  • 2013-02-23 17:46:37:638 1020 874
    Report REPORT EVENT: {47094C50-14DB-4BB9-8CA7-41E0096F46F4}
    2013-02-23 17:46:33:338+1000 1 148
    101 {00000000-0000-0000-0000-000000000000} 0
    8024a005 AutomaticUpdates Failure Software Synchronization
    Windows Update Client failed to detect with error 0x8024a005.
  • 2013-02-23 17:46:37:638 1020 109c
    AU &gt&gt## RESUMED ## AU: Search for updates [CallId = {682E0AEA-9947-45CF-AB68-A3077FD4C28F}]
  • 2013-02-23 17:46:37:638 1020 109c
    AU # WARNING: Search callback failed, result = 0x80070002
  • 2013-02-23 17:46:37:638 1020 109c
    AU # WARNING: Failed to find updates with error code 80070002
  • 2013-02-23 17:46:37:638 1020 109c
    AU #########
  • 2013-02-23 17:46:37:638 1020 109c
    AU ## END ## AU: Search for updates [CallId = {682E0AEA-9947-45CF-AB68-A3077FD4C28F}]
  • 2013-02-23 17:46:37:638 1020 109c
    AU #############
  • 2013-02-23 17:46:37:638 1020 874
    Report REPORT EVENT: {F8D4BB8D-937B-4A69-8A08-C31AC3EF2199}
    2013-02-23 17:46:37:638+1000 1 148
    101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1
    80070002 SelfUpdate Failure Software Synchronization
    Windows Update Client failed to detect with error 0x80070002.
  • 2013-02-23 17:46:37:638 1020 109c
    AU Successfully wrote event for AU health state:0
  • 2013-02-23 17:46:37:638 1020 109c
    AU AU setting next detection timeout to 2013-02-23 12:46:37
  • 2013-02-23 17:46:37:638 1020 109c
    AU Setting AU scheduled install time to 2013-02-23 17:00:00
  • 2013-02-23 17:46:37:639 1020 109c
    AU Successfully wrote event for AU health state:0
  • 2013-02-23 17:46:37:639 1020 109c
    AU Successfully wrote event for AU health state:0
  • 2013-02-23 17:46:37:641 1020 874
    Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
  • 2013-02-23 17:46:37:641 1020 874
    Report WER Report sent: 7.6.7600.256 0x8024a005 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged
  • 2013-02-23 17:46:37:645 1020 874
    Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
  • 2013-02-23 17:46:37:645 1020 874
    Report WER Report sent: 7.6.7600.256 0x80070002 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Unmanaged
  • 2013-02-23 17:46:37:645 1020 874
    Report CWERReporter finishing event handling. (00000000)
  • 2013-02-23 17:46:42:637 1020 874
    Report CWERReporter finishing event handling. (00000000)

 

 

 

 

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