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Attempted KB2779768 update, system restarts to state as if Windows 8 was first installed

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  • FPCH Admin

After upgrading to Win 8 from Win 7 Pro x64 back in Dec 2012, I have been installing updates as they become available. Attempting to keep the process chronological. I was down to the last 6 updates (as of 21 Feb 2013). KB2267602 installed well. System restarted

normally. When I then attempted KB2779768, it took a long time, and then rebooted, and rebooted again. The system then came up as if I had just freshly installed Win 8. It asked for my activation key. All my installed apps were gone. There was no option

to do a restore point back to a known good state, prior to this latest update attempt. When updates have failed in the past, I was able to revert to a previous good state using "restore Point"

I do not know what to do to remove this update and return to a stable OS condition.

 

Eric

 

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