Posted February 19, 201311 yr FPCH Admin I just did a fresh install of XP Media Center 2005 on an older laptop after wiping the hard drive, and am now trying to bring it up to date. All drivers have been installed, etc. but windows update keeps failing to install KB973768. Running Fix It does not fix it. Am out of ideas. Here is a typical section of the log file: 0.047: 2013/02/19 07:39:09.328 (local)0.047: C:WINDOWSSoftwareDistributionDownload519039965b9b1c75e6fe81698d853607updateupdate.exe (version 6.3.13.0)0.047: Failed To Enable SE_SHUTDOWN_PRIVILEGE0.047: Hotfix started with following command line: -q -z -er /ParentInfo:2dbcc8d1f285d242aaee862a23078676 0.047: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x20.047: Return Value From IsMediaCenterPC = 10.047: IsMediaCenterPC returned value( 0x1 ) which is Equal To 0x10.047: Condition succeeded for section PreReq.SingleOp.MediaCenter in Line 1 of PreRequisite 0.047: SOFTWAREMicrosoftWindowsCurrentVersionMedia CenterIdent is Not Equal To Specified Value 0.047: SOFTWAREMicrosoftWindowsCurrentVersionMedia CenterIdent is Not Equal To Specified Value 0.047: SOFTWAREMicrosoftWindowsCurrentVersionMedia CenterIdent is Not Equal To Specified Value 0.047: SOFTWAREMicrosoftWindowsCurrentVersionMedia CenterIdent is Not Equal To Specified Value 0.047: Condition Check for Line 2 of PreRequisite returned FALSE 0.063: ReadStringFromInf: UpdSpGetLineText failed: 0xe00001020.063: KB973768 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:windowsKB973768.log0.063: ReadStringFromInf: UpdSpGetLineText failed: 0xe00001020.063: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:windowsKB973768.log0.063: Update.exe extended error code = 0xf0f4 View this thread Off Topic Forum - Unlike the Rest
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