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  • FPCH Admin

  • The exact error message - there is no error message WinUpdate history shows important update KB2799494 has installed successfully. But when I View Installed Updates it's not there. It then repeats the same update install over and over for as long
    as I'm willing to click OK.
  • Your program and version - Windows Update
  • Your operating system and version - Win7 Home Premium 6.1.7601 x64-based PC
  • Your browser and version - IE 9.0.10 (KB2744842)
  • Any software or hardware that you recently installed or removed - No changes to either
  • Any recent changes that were made to the system - None
  • The things that you have already tried to do to troubleshoot the problem - everything I could find on repeating updates in general, and KB2724197 + KB2799494 specifically.

This started with update KB2724197 and I followed all the suggestions I found in the forum to no avail - download/full scan my system with Norton, Eset NOD32, Kaspersky and the msert.exe file from Microsoft as well as Security Essentials [which has been

running flawlessly ever since upgrading to Win7 from Vista in 2010] - no infections found with any of them reset Windows Update components from SevenForums I used some bat files that cleaned my WinUpdate did some manual deletions of files in WinDirsystem32configtxr

and ..system32smistoremachine.

 

I gave up on fixing this and ignored it. Until today when I noticed that, lo and behold, WinUpdate no longer asked to install any more instances of KB2724197 but instead was asking for reinstalls of successfully installed KB2799494, even after I manually

downloaded it and successfully installed it using the standalone installer. I looked up KB2799494 and it's a 2013 supersede update of guess what - KB2724197. So basically same problem, new KB #.

 

I assume that this has been ongoing since the date of the original attempt of installing update KB2724197 in Sep-2012 because I have no installed updates to "Microsoft Windows" since 23-Sep-2012, KB2744842 and a series immediately preceding that on

13-Sep-2012: KB2709981, KB2719857, KB2735855, KB2736233 and KB2741355.

 

I am posing this question as a last resort. I intend to ignore this problem until next weekend when I will wipe out the whole mess by reinstalling WIn7 in its entirety and updating the whole weekend long, I presume. Waste of my time but what else can I do?

 

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