Posted February 15, 201311 yr FPCH Admin I can't install the update "Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2792100)". Windows Update ends with error code 80070246. Some other updates succeeded. I had other problems last week, which I finally tracked down to bad expansion RAM, which I then removed. That removed the problems I was having at that time. But now, a week later, I'm seeig this problem with Windows Update, which may or may not be a consequence of some damage that was inflicted by the earlier RAM problem. Before I discovered that RAM was the cause of the problems I was seeing at that time, I also restored a previous System Restore Point for an update that was being installed at that time the RAM problem started. Now I was planning to go back to an earlier System Restore Point before the RAM problem, to see if that would fix Windows Update. But now there are no restore points old enough for that remaining. I've searched this forum and read previous answers about code 80070246, but the ones I've been able to try so far haven't helped. I ran the tools in the article http://support.microsoft.com/kb/971058 . The problem still remains. Some answers refer to a GlobalInstallorder.xml in a specific directory in WindowsWinsxs, but those answers seem to pertain to Windows Vista. The directory mentioned does not exist. Other similar directories with that file do exist, but the file GlobalInstallorder.xml is the same in several of them, so there doesn't seem to be any random damage to only one of them to try fixing. Some answers say install the Windows Automated Installation Kit (AIK) to be able to replace some Winsxs files. I haven't been able to download that yet, since I'm on a slow Internet connection and the download is big. And I haven't found out which files to replace, anyway. I wish Windows Update would tell me which file the error code refers too... I tried the System Update Readiness Tool. The log file windowsLogsCBSCheckSUR.log mentions "Found 30 errors", "Fixed 11 errors". I don't know if that means there are remaining errors that still need fixing? And I don't know what to do about the issues logged anyway. The log ends with: CSI Manifest and S256H Do Not Match Total count: 1 CSI Missing Pinned Component Key Total count: 5 Fixed: CSI Missing Pinned Component Key. Total count: 5 CSI Missing Deployment Key Total count: 2 CSI Missing Identity Total count: 5 Fixed: CSI Missing Identity. Total count: 5 CSI Corrupt Identity Total count: 2 CSI Missing C Mark Total count: 3 Fixed: CSI Missing C Mark. Total count: 3 CSI C Mark Deployment Missing Total count: 14 CSI Located Replacement: Invalid (S256H) Total count: 9 CSI F Mark Missing Total count: 3 Fixed: CSI F Mark Missing. Total count: 3 Unavailable repair files: winsxsmanifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest I tried invstigating the last mentioned file, but it is identical to the same file on another computer with Windows 7 too, as well as the files in the corresponding Winsxs subdirectory. So I don't quite understand what it is complaining about. If it is of any use, the rest of the log looks like this: =================================Checking System Update Readiness.Binary Version 6.1.7601.21645Package Version 17.02013-02-14 09:02 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store(f) CSI Missing Pinned Component Key 0x00000000 wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22125_sv-se_c633197d62db7dc3 HKLMComponentsDerivedDataComponents (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced.(f) CSI Missing Identity 0x00000000 identity wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22125_sv-se_c633197d62db7dc3 (fix) CSI Missing Identity CSI Registry Item Repaired wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22125_sv-se_c633197d62db7dc3(f) CSI Missing Pinned Component Key 0x00000000 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17720_tr-tr_13973b1e16fe5781 HKLMComponentsDerivedDataComponents (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced.(f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17720_tr-tr_13973b1e16fe5781 (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17720_tr-tr_13973b1e16fe5781(f) CSI Corrupt Identity 0xC000000D r ricoh.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_659a3a0fef6ee610 Bad identity(f) CSI Manifest and S256H Do Not Match 0x00000000 winsxsManifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3 (w) CSI Located Replacement: Invalid (S256H) 0x00000000 TempCheckSURwinsxsManifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3 (w) CSI Located Replacement: Invalid (S256H) 0x00000000 TempCheckSURwinsxsManifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3 (w) CSI Located Replacement: Invalid (S256H) 0x00000000 TempCheckSURwinsxsManifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3 (w) CSI Located Replacement: Invalid (S256H) 0x00000000 TempCheckSURwinsxsManifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3 (w) CSI Located Replacement: Invalid (S256H) 0x00000000 TempCheckSURwinsxsManifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3 (w) CSI Located Replacement: Invalid (S256H) 0x00000000 TempCheckSURwinsxsManifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3 (w) CSI Located Replacement: Invalid (S256H) 0x00000000 TempCheckSURwinsxsManifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3 (w) CSI Located Replacement: Invalid (S256H) 0x00000000 TempCheckSURwinsxsManifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3 (w) CSI Located Replacement: Invalid (S256H) 0x00000000 TempCheckSURwinsxsManifestsamd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3.manifest amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3 (f) CSI Corrupt Identity 0xC000000D w wiabr002.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_9a69e941da809858 Bad identity(f) CSI Missing Pinned Component Key 0x00000000 x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20861_none_56d0ed3e313ce33d HKLMComponentsDerivedDataComponents (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced.(f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20861_none_56d0ed3e313ce33d (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20861_none_56d0ed3e313ce33d(f) CSI Missing Pinned Component Key 0x00000000 x86_microsoft-windows-tvencdec_31bf3856ad364e35_6.1.7601.21840_none_e2e4b00705e2426c HKLMComponentsDerivedDataComponents (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced.(f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-tvencdec_31bf3856ad364e35_6.1.7601.21840_none_e2e4b00705e2426c (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-tvencdec_31bf3856ad364e35_6.1.7601.21840_none_e2e4b00705e2426c(f) CSI Missing Pinned Component Key 0x00000000 amd64_microsoft-windows-tvencdec_31bf3856ad364e35_6.1.7601.21840_none_3f034b8abe3fb3a2 HKLMComponentsDerivedDataComponents (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced.(f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-tvencdec_31bf3856ad364e35_6.1.7601.21840_none_3f034b8abe3fb3a2 (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-tvencdec_31bf3856ad364e35_6.1.7601.21840_none_3f034b8abe3fb3a2(f) CSI Missing Deployment Key 0x00000000 b617a87f8ff..acb2078c e8_31bf HKLMComponentsCanonicalDataDeployments (f) CSI Missing Deployment Key 0x00000000 b617a87f8ff..acb2078cae8_31bf3856ad364e35_8.0.7600.16722_81e6a655568df45f HKLMComponentsCanonicalDataDeployments (f) CSI C Mark Deployment Missing 0x00000000 c!71a amd64_71ae451e58fa6504c5611c8c66c35a1b_31bf3856ad364e35_6.1.7600.17135_none_513c79b30df8cfc1 (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31bf3856ad amd64_microsoft-windows-i..pbinaries.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d1477b0da0274931 (f) CSI F Mark Missing 0x00000002 f!encdec.dll amd64_microsoft-windows-tvencdec_31bf3856ad364e35_6.1.7601.21840_none_3f034b8abe3fb3a2 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_microsoft-windows-tvencdec_31bf3856ad364e35_6.1.7601.21840_none_3f034b8abe3fb3a2f!encdec.dll: EncDec.dll(f) CSI Missing C Mark 0x00000000 c!b0b46d5f0f4..c7e48896f97_31bf3856ad364e35_6.1.7601.21840_8984516b1d4fe010 amd64_microsoft-windows-tvencdec_31bf3856ad364e35_6.1.7601.21840_none_3f034b8abe3fb3a2 Missing c!(fix) CSI Missing C Mark CSI Registry Item Repaired c!b0b46d5f0f4..c7e48896f97_31bf3856ad364e35_6.1.7601.21840_8984516b1d4fe010 successfully added to amd64_microsoft-windows-tvencdec_31bf3856ad364e35_6.1.7601.21840_none_3f034b8abe3fb3a2(f) CSI C Mark Deployment Missing 0x00000000 c!mic amd64_microsoft-windows-i..nbinaries.resources_31bf3856ad364e35_6.1.7600.16385_en-us_760564b8c074538f (f) CSI F Mark Missing 0x00000002 f!tzres.dll.mui x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17720_tr-tr_13973b1e16fe5781 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17720_tr-tr_13973b1e16fe5781f!tzres.dll.mui: tzres.dll.mui(f) CSI Missing C Mark 0x00000000 c!9ab105e15df..a20dea7eb9b_31bf3856ad364e35_6.1.7601.17720_5914a9e0a6cea64c x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17720_tr-tr_13973b1e16fe5781 Missing c!(fix) CSI Missing C Mark CSI Registry Item Repaired c!9ab105e15df..a20dea7eb9b_31bf3856ad364e35_6.1.7601.17720_5914a9e0a6cea64c successfully added to x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17720_tr-tr_13973b1e16fe5781(f) CSI F Mark Missing 0x00000002 f!iedvtool.dll x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20861_none_56d0ed3e313ce33d (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20861_none_56d0ed3e313ce33df!iedvtool.dll: iedvtool.dll(f) CSI Missing C Mark 0x00000000 c!21c036da63e..4134a381fcb_31bf3856ad364e35_8.0.7600.20861_107b2ceba55bd991 x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20861_none_56d0ed3e313ce33d Missing c!(fix) CSI Missing C Mark CSI Registry Item Repaired c!21c036da63e..4134a381fcb_31bf3856ad364e35_8.0.7600.20861_107b2ceba55bd991 successfully added to x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20861_none_56d0ed3e313ce33d(f) CSI C Mark Deployment Missing 0x00000000 c!mic amd64_microsoft-windows-processmodel.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a14e75ffa54f893a (f) CSI C Mark Deployment Missing 0x00000000 c!07a amd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_b4b0db76cbf8bcd1 (f) CSI C Mark Deployment Missing 0x00000000 c!71ae451e58f..c8c66c35a1b_31 amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7600.17135_none_efe8cbf06fd422f3 (f) CSI C Mark Deployment Missing 0x00000000 c!d2055599af6..32d657 amd64_d2055599af6ea759f8cab32d657afb13_31bf3856ad364e35_6.1.7600.21335_none_ef1fc32332bf4cec (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w amd64_microsoft-windows-i..tbinaries.resources_31bf3856ad364e35_6.1.7600.16385_en-us_397ce44d7703af89 (f) CSI C Mark Deployment Missing 0x00000000 c!mic amd64_microsoft-windows-p..libraries.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4dfc67562bc201f9 (f) CSI C Mark Deployment Missing 0x00000000 c!188 amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.17537_none_8c10c048afd881c1 (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31bf3856ad364e35_6 amd64_microsoft-windows-i..httpcache.resources_31bf3856ad364e35_6.1.7600.16385_en-us_99ce9f45e3d30856 (f) CSI C Mark Deployment Missing 0x00000000 c!mic amd64_microsoft-windows-i..ntication.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a6d721fd944e46ef (f) CSI C Mark Deployment Missing 0x00000000 c!07a617c29f2..329898d23b3_31 amd64_07a617c29f23e115d5f30329898d23b3_31bf3856ad364e35_6.1.7601.17939_none_cd534b2d180416c9 (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31 amd64_microsoft-windows-i..libraries.resources_31bf3856ad364e35_6.1.7600.16385_en-us_ac2f25e3d4ed4318 View this thread Off Topic Forum - Unlike the Rest
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