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I have previously posted, this question: I did have an answer thank you, with my basic knowledge, I think that I must have pressed the tick box as though I had succeeded, in fact I failed. I tried eskimo3 question(asked on 02/02/2013) and followed instruction

fully with Microsoft Hot Fix. I was able to locate for first time 91 updates only up to 16/06/2012 once the computer is switched off these disappear, and the process has to be undertaken again. When the updates are being installed,there is no indication on

the progress bar,only after approx 20 minutes saying completed.Another contributor raised a question: mMahale on 01/07/2012 and support engineer, Vinjin V set out three methods for this contributor to try.Run the SFC ( System File Checker ) I had the message Windows Resource Protection could not start repair service. I asked my daughter to try the other methods 2&amp3 as I am not confident enough, several times she tried the command prompts but on each occasion

it was not recognized. I tried the Debug method and noted that File in Notepad, msert was missing. I have tried at least 5 types Microsoft Mr Fixit, these report Fixes have been completed,only this is not the case. I have checked automatic update is on I

have been the Administrator, I had someone turn off the Spyware/Virus as instructed previously. I can say by now I would have given up, I think what gives me determination to succeed is that as I only have a very basic understanding of computers that I persevere.

I am hoping that someone can assist with an answer.Thank you Ian

 

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