Posted February 12, 201311 yr FPCH Admin I started to do a manual scan with Security Essencials and I couldn't find it in my on my deskto. quick links, or in the program list. I tried to reinstall to clean up the problem , but got the message to remove the old verison first, which I have done. Then when I tried to dre-install I get an Error Code 0x80070643 after the instlation starts. I have followed all of the instructions for this code, at least three times in case I missed a step. No joy. I had Mcafee on this system at first, but removed it a year or so back and installed Security essentials. I had Norton utilities 16 on also but I uninstalled that. I tried to run the norton Deep uninstall and it kept showing Norton Utilities 14 as installed. A call to Norton and they hooked up and cleared a couple regerstry hang overs and then ran the deep install. This didn't change my problem I am at wits end on this one. Where to go from here? Don, View this thread Off Topic Forum - Unlike the Rest
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