Web Apps Server ASP .NET error code 3005 event ID 1309 same key already added

Posted February 12, 201311 yr

FPCH Admin

I've had Office Web App Server 2013 running for about a week now, and today all of a sudden, users aren't able to user office web apps through SharePoint, Lync, or Exchange. on the Web App server i'm receiving the following error:

Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 2/11/2013 3:16:34 PM

Event time (UTC): 2/11/2013 11:16:34 PM

Event ID: 749adeaec3404f709e73cc62ca464d12

Event sequence: 114

Event occurrence: 45

Event detail code: 0

Application information:

Application domain: /LM/W3SVC/2/ROOT/x-1-130050953692875562

Trust level: Full

Application Virtual Path: /x

Application Path: C:Program FilesMicrosoft Office Web AppsExcelServicesWfe

Machine name: OWA

Process information:

Process ID: 2844

Process name: w3wp.exe

Account name: NT AUTHORITYNETWORK SERVICE

Exception information:

Exception type: ArgumentException

Exception message: An item with the same key has already been added.

at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)

at Microsoft.Office.Web.Apps.Environment.WacServer.WSConfigAdapter.TryGetValue[T](String settingName, T& value)

at Microsoft.Office.Web.Apps.Common.WopiDocument.ValidateHostAndSetFileSource()

at Microsoft.Office.Web.Apps.Common.WopiDocument..ctor(String fileRep, String accessToken, Int64 accessTokenTtl, String version, String sessionContext, WopiType wopiType)

at Microsoft.Office.Web.Apps.Common.WopiDocument.IsValidWopiQueryString(String querySignature, BaseDocumentType docType, Boolean createDoc, BaseDocument& doc)

at Microsoft.Office.Web.Apps.Common.WopiDocument.CreateFromQuerySignature(String querySignature)

at Microsoft.Office.Excel.Server.ServiceHost.ServiceHost.Microsoft.Office.Excel.Server.Host.IEwaHost.GetFileRepresentation(HttpContext context, Boolean newWorkbook)

at Microsoft.Office.Excel.Server.ServiceHost.ServiceHost.Microsoft.Office.Excel.Server.Host.IEwaHost.PreProcessRequest(HttpContext context)

at Microsoft.Office.Excel.WebUI.XlViewerInternal.OnLoad(EventArgs e)

at System.Web.UI.Control.LoadRecursive()

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Request information:

Request URL:

https://office.domain.com:443/x/_layouts/xlviewerinternal.aspx?ui=en-US&rs=en-US&WOPISrc=http://tis-sp.teehub1.com/division/options/_vti_bin/wopi.ashx/files/24e7f514ec264dcabdead01d4f602f7e&sc=http://kifo-sp.domain.com/division/options/SitePages/Home.aspx?RootFolder=An

unhandled exception has occurred.FdivisionAn unhandled exception has occurred.FoptionsAn unhandled exception has occurred.FOptionsAn unhandled exception has occurred.FFund%201%2FPost%2Dtrade%2FCollateral%20and%20margin&FolderCTID=0x012000783B1A92E1B44A4EA90ED899C583F732&View=%7B720E5A2B%2D4E4B%2D4038%2DB48E%2D61FC345B480D%7D

Request path: /x/_layouts/xlviewerinternal.aspx

User host address: 216.14.34.228

User:

Is authenticated: False

Authentication Type:

Thread account name: NT AUTHORITYNETWORK SERVICE

Thread information:

Thread ID: 36

Thread account name: NT AUTHORITYNETWORK SERVICE

Is impersonating: False

Stack trace: at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)