Posted February 4, 201311 yr FPCH Admin Heyla and well met! For whatever reason, windows crashes and sends me to the blue screen while I'm watching Netflix. I used two different browsers: Maxthon and Internet Explorer. My video card driver is up to date, as of a couple of days ago. I updated flash and silverlight, but I still get the crash. The insane part is that I can literally spend all day playing Dungeons and Dragons Online or Star Trek Online, and my computer happily works, just fine, on very high graphics settings. I'll copy and paste both my system specs, as well as the information I obtained using Windows DeBugger Tool. I'd really appreciate any help, as I'd like to be able to watch Netflix on my computer. -------------------------------------- System Information -------------------------------------- ------------------ System Information ------------------ Time of this report: 2/3/2013, 19:01:56 Machine name: ORYARA Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120824-0336) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: GA-A55M-DS2 BIOS: Award Modular BIOS v6.00PG Processor: AMD A8-3850 APU with Radeon HD Graphics (4 CPUs), ~2.9GHz Memory: 7676MB RAM Page File: 2278MB used, 13304MB available Windows Dir: C:Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found DxDiag Version: 7.00.6002.18107 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: AMD Radeon HD 6550D Manufacturer: Advanced Micro Devices, Inc. Chip type: ATI display adapter (0x9640) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_9640&SUBSYS_D0001458&REV_00 Display Memory: 4075 MB Dedicated Memory: 493 MB Shared Memory: 3582 MB Current Mode: 1152 x 864 (32 bit) (60Hz) Monitor: Generic Non-PnP Monitor Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver Version: 8.17.0010.1103 (English) DDI Version: 11 BGRA Supported: Yes Driver Attributes: Final Retail Driver Date/Size: 10/26/2011 02:04:30, 892416 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71EE2-D500-11CF-A773-0AF0BEC2C535} Vendor ID: 0x1002 Device ID: 0x9640 SubSys ID: 0xD0001458 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6482 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 10/18/2011 03:53:14, 2957544 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX 2.0 Listen/Src: No, No I3DL2 Listen/Src: No, No Sensaura ZoomFX: No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6482 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 10/18/2011 03:53:14, 2957544 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX 2.0 Listen/Src: No, No I3DL2 Listen/Src: No, No Sensaura ZoomFX: No --------------------- Sound Capture Devices --------------------- ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x1022, 0x7809 | Matching Device ID: usbroot_hub | Service: usbhub ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x046D, 0xC315 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | + Terminal Server Keyboard Driver | Matching Device ID: rootrdp_kbd | Upper Filters: kbdclass | Service: TermDD | + HID-compliant mouse | Vendor/Product ID: 0x04B4, 0x0033 | Matching Device ID: hid_device_system_mouse | Service: mouhid | + Terminal Server Mouse Driver | Matching Device ID: rootrdp_mou | Upper Filters: mouclass | Service: TermDD ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 121.8 GB Total Space: 294.1 GB File System: NTFS Model: WDC WD3200BEVT-60ZCT1 ATA Device Drive: D: Free Space: 1.9 GB Total Space: 11.2 GB File System: NTFS Model: WDC WD3200BEVT-60ZCT1 ATA Device Drive: G: Free Space: 345.6 GB Total Space: 476.9 GB File System: NTFS Model: Maxtor OneTouch USB Device Drive: F: Model: ATAPI DVD A DH20A4H USB Device Driver: c:windowssystem32driverscdrom.sys, 6.00.6002.18005 (English), , 0 bytes -------------- System Devices -------------- Name: Realtek PCIe GBE Family Controller Device ID: PCIVEN_10EC&DEV_8168&SUBSYS_E0001458&REV_064&1ABCC8FB&0&0020 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCIVEN_1022&DEV_780F&SUBSYS_00000000&REV_403&2ACF1E9&0&A4 Driver: n/a Name: PCI standard ISA bridge Device ID: PCIVEN_1022&DEV_780E&SUBSYS_439D1002&REV_113&2ACF1E9&0&A3 Driver: n/a Name: High Definition Audio Controller Device ID: PCIVEN_1022&DEV_780D&SUBSYS_A0021458&REV_013&2ACF1E9&0&A2 Driver: n/a Name: AMD PCI IDE Controller Device ID: PCIVEN_1022&DEV_780C&SUBSYS_50021458&REV_003&2ACF1E9&0&A1 Driver: n/a Name: AMD SMBus Device ID: PCIVEN_1022&DEV_780B&SUBSYS_43851458&REV_143&2ACF1E9&0&A0 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCIVEN_1022&DEV_7809&SUBSYS_50041458&REV_113&2ACF1E9&0&A5 Driver: n/a Name: Standard Enhanced PCI to USB Host Controller Device ID: PCIVEN_1022&DEV_7808&SUBSYS_50041458&REV_113&2ACF1E9&0&B2 Driver: n/a Name: Standard Enhanced PCI to USB Host Controller Device ID: PCIVEN_1022&DEV_7808&SUBSYS_50041458&REV_113&2ACF1E9&0&9A Driver: n/a Name: Standard Enhanced PCI to USB Host Controller Device ID: PCIVEN_1022&DEV_7808&SUBSYS_50041458&REV_113&2ACF1E9&0&92 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCIVEN_1022&DEV_7807&SUBSYS_50041458&REV_113&2ACF1E9&0&B0 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCIVEN_1022&DEV_7807&SUBSYS_50041458&REV_113&2ACF1E9&0&98 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCIVEN_1022&DEV_7807&SUBSYS_50041458&REV_113&2ACF1E9&0&90 Driver: n/a Name: AMD SATA Controller (IDE Mode) Device ID: PCIVEN_1022&DEV_7800&SUBSYS_B0021458&REV_403&2ACF1E9&0&88 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCIVEN_1022&DEV_1719&SUBSYS_00000000&REV_003&2ACF1E9&0&C7 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCIVEN_1022&DEV_1718&SUBSYS_00000000&REV_003&2ACF1E9&0&C5 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCIVEN_1022&DEV_1716&SUBSYS_00000000&REV_003&2ACF1E9&0&C6 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCIVEN_1022&DEV_1709&SUBSYS_12341022&REV_003&2ACF1E9&0&20 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCIVEN_1022&DEV_1705&SUBSYS_17051022&REV_003&2ACF1E9&0&00 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCIVEN_1022&DEV_1704&SUBSYS_00000000&REV_003&2ACF1E9&0&C4 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCIVEN_1022&DEV_1703&SUBSYS_00000000&REV_003&2ACF1E9&0&C3 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCIVEN_1022&DEV_1702&SUBSYS_00000000&REV_003&2ACF1E9&0&C2 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCIVEN_1022&DEV_1701&SUBSYS_00000000&REV_003&2ACF1E9&0&C1 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCIVEN_1022&DEV_1700&SUBSYS_00000000&REV_433&2ACF1E9&0&C0 Driver: n/a Name: AMD Radeon HD 6550D Device ID: PCIVEN_1002&DEV_9640&SUBSYS_D0001458&REV_003&2ACF1E9&0&08 Driver: n/a ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,, WMAPro over S/PDIF DMO,0x00600800,1,1,, WMSpeech Decoder DMO,0x00600800,1,1,, MP3 Decoder DMO,0x00600800,1,1,, Mpeg4s Decoder DMO,0x00800001,1,1,, WMV Screen decoder DMO,0x00600800,1,1,, WMVideo Decoder DMO,0x00800001,1,1,, Mpeg43 Decoder DMO,0x00800001,1,1,, Mpeg4 Decoder DMO,0x00800001,1,1,, Full Screen Renderer,0x00200000,1,0,,6.06.6002.18533 DV Muxer,0x00400000,0,0,,6.06.6001.18000 Color Space Converter,0x00400001,1,1,,6.06.6002.18533 WM ASF Reader,0x00400000,0,0,,11.00.6001.7000 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000 AVI Splitter,0x00600000,1,1,,6.06.6002.18533 VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18533 Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18363 MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18533 MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18533 SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18533 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363 Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005 Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18533 MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18533 DV Splitter,0x00600000,1,2,,6.06.6001.18000 Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18533 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005 ACM Wrapper,0x00600000,1,1,,6.06.6002.18533 Video Renderer,0x00800001,1,0,,6.06.6002.18533 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363 Line 21 Decoder,0x00600000,1,1,,6.06.6002.18533 Video Port Manager,0x00600000,2,1,,6.06.6002.18533 Video Renderer,0x00400000,1,0,,6.06.6002.18533 WM ASF Writer,0x00400000,0,0,,11.00.6001.7000 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000 File writer,0x00200000,1,0,,6.06.6001.18000 DVD Navigator,0x00200000,0,3,,6.06.6002.18533 Overlay Mixer2,0x00200000,1,1,,6.06.6002.18533 AVI Draw,0x00600064,9,1,,6.06.6002.18533 Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005 WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363 DV Video Decoder,0x00800000,1,1,,6.06.6001.18000 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005 Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6002.18363 Smart Tee,0x00200000,1,2,,6.06.6001.18000 Overlay Mixer,0x00200000,0,0,,6.06.6002.18533 AVI Decompressor,0x00600000,1,1,,6.06.6002.18533 AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18533 Wave Parser,0x00400000,1,1,,6.06.6002.18533 MIDI Parser,0x00400000,1,1,,6.06.6002.18533 Multi-file Parser,0x00400000,1,1,,6.06.6002.18533 File stream renderer,0x00400000,1,1,,6.06.6002.18533 Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000 AVI Mux,0x00200000,1,0,,6.06.6001.18000 Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18533 File Source (Async.),0x00400000,0,1,,6.06.6002.18533 File Source (URL),0x00400000,0,1,,6.06.6002.18533 Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496 MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18533 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,, WMVideo9 Encoder DMO,0x00600800,1,1,, MSScreen 9 encoder DMO,0x00600800,1,1,, DV Video Encoder,0x00200000,0,0,,6.06.6001.18000 MJPEG Compressor,0x00200000,0,0,,6.06.6002.18533 Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000 Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000 Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000 Microsoft RLE,0x00200000,1,1,,6.06.6001.18000 Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,, WMAudio Encoder DMO,0x00600800,1,1,, IMA ADPCM,0x00200000,1,1,,6.06.6002.18533 PCM,0x00200000,1,1,,6.06.6002.18533 Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18533 GSM 6.10,0x00200000,1,1,,6.06.6002.18533 CCITT A-Law,0x00200000,1,1,,6.06.6002.18533 CCITT u-Law,0x00200000,1,1,,6.06.6002.18533 MPEG Layer-3,0x00200000,1,1,,6.06.6002.18533 Midi Renderers: Default MidiOut Device,0x00800000,1,0,,6.06.6002.18533 Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18533 WDM Streaming Capture Devices: Realtek HD Audio Line input,0x00200000,1,1,,6.00.6001.18000 Realtek HD Audio Mic input,0x00200000,1,1,,6.00.6001.18000 Realtek HD Audio Stereo input,0x00200000,1,1,,6.00.6001.18000 WDM Streaming Rendering Devices: Realtek HD Audio output,0x00200000,1,1,,6.00.6001.18000 Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6001.18000 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18528 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18528 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18528 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000 Audio Renderers: Speakers (Realtek High Definiti,0x00200000,1,0,,6.06.6002.18533 Default DirectSound Device,0x00800000,1,0,,6.06.6002.18533 Default WaveOut Device,0x00200000,1,0,,6.06.6002.18533 DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18533 DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18533 Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6002.18533 -------------------------------------- DeBugger Information -------------------------------------- Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64 Copyright © Microsoft Corporation. All rights reserved. Loading Dump File [C:WindowsMinidumpMini020313-03.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 6002.18686.amd64fre.vistasp2_gdr.120824-0336 Machine Name: Kernel base = 0xfffff800`01e5b000 PsLoadedModuleList = 0xfffff800`0201fdd0 Debug session time: Sun Feb 3 13:19:03.025 2013 (UTC - 8:00) System Uptime: 0 days 4:47:05.706 Loading Kernel Symbols ............................................................... ................................................................ .......... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {ffffffffc0000005, fffffa6009807751, 0, ffffffffffffffff} Unable to load image SystemRootsystem32DRIVERSathrxusb.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for athrxusb.sys *** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+a9 ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffffa6009807751, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: ffffffffffffffff, Parameter 1 of the exception Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nwifi!Pt6RepackRecvNBL+a9 fffffa60`09807751 450fb701 movzx r8d,word ptr [r9] EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002082080 ffffffffffffffff ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. BUGCHECK_STR: 0x1E_c0000005 CUSTOMER_CRASH_COUNT: 3 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff80001e95177 to fffff80001eb2ad0 STACK_TEXT: fffffa60`0178cc58 fffff800`01e95177 : 00000000`0000001e ffffffff`c0000005 fffffa60`09807751 00000000`00000000 : nt!KeBugCheckEx fffffa60`0178cc60 fffff800`01eb2929 : fffffa60`0178d398 00000000`00000000 fffffa60`0178d440 fffffa80`09bad010 : nt! ?? ::FNODOBFM::`string'+0x29107 fffffa60`0178d260 fffff800`01eb150d : fffffa80`097716f8 fffffa60`08e3d924 fffffa80`096f5590 fffffa80`09780008 : nt!KiExceptionDispatch+0xa9 fffffa60`0178d440 fffffa60`09807751 : fffffa80`09729230 00000002`0000001c 00000000`00000000 fffffa60`00c13be2 : nt!KiGeneralProtectionFault+0xcd fffffa60`0178d5d0 fffffa60`09808140 : fffffa80`00020003 fffffa80`00000030 00000000`00000000 fffffa60`00000000 : nwifi!Pt6RepackRecvNBL+0xa9 fffffa60`0178d670 fffffa60`00c29e89 : 00000000`00000000 fffffa60`007cc730 fffffa80`09640eb0 fffffa80`09781dac : nwifi!Pt6Receive+0x14c fffffa60`0178d6d0 fffffa60`08e16202 : fffffa80`0963fd68 00000000`00000000 fffffa80`09f1d030 fffffa80`00000004 : ndis! ?? ::FNODOBFM::`string'+0xc0ff fffffa60`0178d710 fffffa80`0963fd68 : 00000000`00000000 fffffa80`09f1d030 fffffa80`00000004 fffffa80`00000001 : athrxusb+0x11202 fffffa60`0178d718 00000000`00000000 : fffffa80`09f1d030 fffffa80`00000004 fffffa80`00000001 fffffa80`0972a030 : 0xfffffa80`0963fd68 STACK_COMMAND: kb FOLLOWUP_IP: nwifi!Pt6RepackRecvNBL+a9 fffffa60`09807751 450fb701 movzx r8d,word ptr [r9] SYMBOL_STACK_INDEX: 4 SYMBOL_NAME: nwifi!Pt6RepackRecvNBL+a9 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nwifi IMAGE_NAME: nwifi.sys DEBUG_FLR_IMAGE_TIMESTAMP: 49e02d43 FAILURE_BUCKET_ID: X64_0x1E_c0000005_nwifi!Pt6RepackRecvNBL+a9 BUCKET_ID: X64_0x1E_c0000005_nwifi!Pt6RepackRecvNBL+a9 Followup: MachineOwner --------- View this thread Off Topic Forum - Unlike the Rest
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