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  • FPCH Admin

I have a persistant problem with failed Windows updates on KB267652 and KB2724197. My OS is Win7pro64sp1 (the DVD install included SP1).

 

 

At the moment, Windows update is only presenting these two important Security Updates for Windows 7 for x64 Systems.

 

 

I read error code comments that suggest maybe a virus or malware or root-kit is present, but safe mode TDSkiller and Malwarebytes and MS Security scans don't detect anything.

 

 

Previous OS use is minimal. The OS was first installed in May 2012, wasn't activated at first (long story), Windows Updates were brought up to current status in May 2012, no major apps were installed, an Acronis image captured that status back in May, that

image was restored on Feb 7, 2013 and the OS was activated/authenticated, some basic utilties updated or downloaded/installed such as CCleaner, Malwarebytes, MS Security Essentials, total scans were ok, started doing Windows Updates, over 80 were installed

without issue, two interim images made during that process, no surfing was done so limited opportunity to get infected, Java is not installed. I made an image just prior to attempting the two subject updates (KB2676562 and KB2724197). Tried downloading the

KB items and doing a direct install, both failed. Tried disabling the update service, renaming the Software Distribution folder, then turning the service back on to create a fresh folder. Again, the updates failed with error message 80070026. Very frustrating

because this would seem to otherwise be a very, very, clean OS install ... so far.

 

 

Any suggestions to resolve this would be appreciated. I can support a remote session if that might help.

 

 

 

 

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