Jump to content

Featured Replies

Posted
  • FPCH Admin

Win8 Pro system whereby Device Manager (DM) hangs after invoking a scan for new hardware. The scan never completes and I cannot close Device Manager except by force via Task Manager.

This system was in-place upgraded from Win7-Win8 a couple of days ago and after the Win8 desktop first came up I checked Device Manager and was able to perform the scan. The missing/incorrect driver I had to deal with was for my wireless device.

Windows Update did not install a driver for it when invoked via the drivers tab on the device object.

After downloading the latest driver from Acer for this laptop I attempted to install it however, that didn't go so smooth. The installer hung at the very end and so nothing actually completed. I had to shut down/restart the system and now am

in the state whereby the Device Manager now hangs too.

Ideas? ...while I'm waiting for replies I'm going to try a System Restore point if any exists and see if I can get back to where at least the DM can scan for new hardware.

 

Dale Unroe

 

View the full article

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...