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Error 0xC004F074 when trying to activate MS Office 2013 on Windows Server 2008 R2 Ent

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  • FPCH Admin

The setup:

 

Microsoft Windows Server 2008 R2 Enterprise

Microsoft Office 2013 Standard

 

Update mentioned in KB2757817 has been installed.

 

KMS service installed and the corresponding key for MS Office 2013 entered. The service itself works fine from external computers:

 

slmgr.vbs /dlv 2E28138A-847F-42BC-9752-61B03FFF33CD

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Windows Script Host

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Software licensing service version: 6.1.7601.17946

 

Name: Office 15, KMSHostVL edition

Description: Office 15, VOLUME_KMS channel

Activation ID: 2e28138a-847f-42bc-9752-61b03fff33cd

Application ID: 0ff1ce15-a989-xxxx-xxxx-xxxxxxxxxxxx

Extended PID: 55041-00206-234-486666-03-xxxx-xxxx.xxxx-xxxxxxx

Installation ID: 01683679734050124078134659xxxxxxxxxxxxxxxxxxxxxxxxxxx

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344

Partial Product Key: xxxxx

License Status: Licensed

Remaining Windows rearm count: 4

Trusted time: 1/30/2013 9:39:30 AM

 

Key Management Service is enabled on this machine

Current count: 4

Listening on Port: 1688

DNS publishing disabled

KMS priority: Normal

 

Key Management Service cumulative requests received from clients

Total requests received: 4

Failed requests received: 0

Requests with License Status Unlicensed: 0

Requests with License Status Licensed: 0

Requests with License Status Initial grace period: 4

Requests with License Status License expired or Hardware out of tolerance: 0

Requests with License Status Non-genuine grace period: 0

Requests with License Status Notification: 0

 

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OK

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However, I can't activate MS Office 2013 running on the same server:

cscript ospp.vbs /sethst:servername

cscript ospp.vbs /act

 

Microsoft ® Windows Script Host Version 5.8

Copyright © Microsoft Corporation. All rights reserved.

 

---Processing--------------------------

---------------------------------------

Installed product key detected - attempting to activate the following product:

SKU ID: b13afb38-cd79-4ae5-xxxx-xxxxxxxxxxxx

LICENSE NAME: Office 15, OfficeStandardVL_KMS_Client edition

LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel

Last 5 characters of installed product key: xxxxx

ERROR CODE: 0xC004F074

ERROR DESCRIPTION: The Software Licensing Service reported that the product could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.

To view the activation event history run: cscript ospp.vbs /dhistorykms

---------------------------------------

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---Exiting-----------------------------

 

'servername' is the same used by external instalaltions of MS Office 2013 that contacted the KMS service successfully. The host name used resolves correctly, firewall is open for KMS service' port(s).

 

How do I handle this situation? Reinstalling MS Office didn't help. If it's important, 25-days test period has ended.

No entries are present in Application Event log referring to the above error.

 

 

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