Posted January 29, 201311 yr FPCH Admin After installing a new hard drive on an ASUS laptop I can't update Windows 7 and get OXC8000247 error when I try to down run the install to validate Windows. (Reinstalled the system from the Restore Disks created when I first got the laptop) Have tried new drivers, safe mode boot looking for problem components, reset widows update services, run "Fixit" ......nothing seems to work. Any more ideas? Thanks. Diagnostics below. Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo= Windows Product ID: 00359-OEM-8992687-00007 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {436A668D-CE2B-4E65-8DCC-B0C65E82A754}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_rtm.090713-1255 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 102 Microsoft Office Home and Student 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32) Default Browser: C:Program Files (x86)Internet Exploreriexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:Windowssystem32watwatadminsvc.exe[Hr = 0x80070003] File Mismatch: C:Windowssystem32watnpwatweb.dll[Hr = 0x80070003] File Mismatch: C:Windowssystem32watwatux.exe[Hr = 0x80070003] File Mismatch: C:Windowssystem32watwatweb.dll[Hr = 0x80070003] File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32slui.exe[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32user32.dll[6.1.7600.16385], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{436A668D-CE2B-4E65-8DCC-B0C65E82A754}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1787568842-2007225718-245735650</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>K60IJ </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>203 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090826000000.000000+000</Date></BIOS><HWID>43B83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows® 7, HomePremium edition Description: Windows Operating System - Windows® 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009 Installation ID: 096084445372212182331255886206088003790806223356867010 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 9YQTR License Status: Licensed Remaining Windows rearm count: 2 Trusted time: 1/29/2013 11:56:03 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GEU1WyA0jPGk4aJlAmeg9KvSuVGyg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 082609 APIC1043 FACP 082609 FACP1043 DBGP 082609 DBGP1043 HPET 082609 OEMHPET BOOT 082609 BOOT1043 MCFG 082609 OEMMCFG SLIC _ASUS_ Notebook ECDT 082609 OEMECDT OEMB 082609 OEMB1043 GSCI 082609 GMCHSCI SSDT PmRef CpuPm View the thread Off Topic Forum - 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