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  • FPCH Admin

After installing a new hard drive on an ASUS laptop I can't update Windows 7 and get OXC8000247 error when I try to down run the install to validate Windows. (Reinstalled the system from the Restore Disks created when I first got the laptop)

 

Have tried new drivers, safe mode boot looking for problem components, reset widows update services, run "Fixit" ......nothing seems to work.

 

Any more ideas? Thanks.

 

Diagnostics below.

 

 

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data--&gt

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR

Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=

Windows Product ID: 00359-OEM-8992687-00007

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7600.2.00010300.0.0.003

ID: {436A668D-CE2B-4E65-8DCC-B0C65E82A754}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7600.win7_rtm.090713-1255

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data--&gt

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data--&gt

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data--&gt

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data--&gt

Office Status: 102

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data--&gt

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32)

Default Browser: C:Program Files (x86)Internet Exploreriexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data--&gt

File Mismatch: C:Windowssystem32watwatadminsvc.exe[Hr = 0x80070003]

File Mismatch: C:Windowssystem32watnpwatweb.dll[Hr = 0x80070003]

File Mismatch: C:Windowssystem32watwatux.exe[Hr = 0x80070003]

File Mismatch: C:Windowssystem32watwatweb.dll[Hr = 0x80070003]

File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7600.16385], Hr = 0x80092003

File Mismatch: C:Windowssystem32sppc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7600.16385], Hr = 0x80092003

File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

File Mismatch: C:Windowssystem32slui.exe[6.1.7600.16385], Hr = 0x80092003

File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7600.16385], Hr = 0x80092003

File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:Windowssystem32user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data--&gt

Office Details: &ltGenuineResults&gt&ltMachineData&gt&ltUGUID&gt{436A668D-CE2B-4E65-8DCC-B0C65E82A754}&lt/UGUID&gt&ltVersion&gt1.9.0027.0&lt/Version&gt&ltOS&gt6.1.7600.2.00010300.0.0.003&lt/OS&gt&ltArchitecture&gtx64&lt/Architecture&gt&ltPKey&gt*****-*****-*****-*****-9YQTR&lt/PKey&gt&ltPID&gt00359-OEM-8992687-00007&lt/PID&gt&ltPIDType&gt2&lt/PIDType&gt&ltSID&gtS-1-5-21-1787568842-2007225718-245735650&lt/SID&gt&ltSYSTEM&gt&ltManufacturer&gtASUSTeK

Computer Inc. &lt/Manufacturer&gt&ltModel&gtK60IJ &lt/Model&gt&lt/SYSTEM&gt&ltBIOS&gt&ltManufacturer&gtAmerican Megatrends Inc.&lt/Manufacturer&gt&ltVersion&gt203 &lt/Version&gt&ltSMBIOSVersion major="2" minor="5"/&gt&ltDate&gt20090826000000.000000+000&lt/Date&gt&lt/BIOS&gt&ltHWID&gt43B83607018400F8&lt/HWID&gt&ltUserLCID&gt0409&lt/UserLCID&gt&ltSystemLCID&gt0409&lt/SystemLCID&gt&ltTimeZone&gtEastern

Standard Time(GMT-05:00)&lt/TimeZone&gt&ltiJoin&gt0&lt/iJoin&gt&ltSBID&gt&ltstat&gt3&lt/stat&gt&ltmsppid&gt&lt/msppid&gt&ltname&gt&lt/name&gt&ltmodel&gt&lt/model&gt&lt/SBID&gt&ltOEM&gt&ltOEMID&gt_ASUS_&lt/OEMID&gt&ltOEMTableID&gtNotebook&lt/OEMTableID&gt&lt/OEM&gt&ltGANotification/&gt&lt/MachineData&gt&ltSoftware&gt&ltOffice&gt&ltResult&gt102&lt/Result&gt&ltProducts&gt&ltProduct

GUID="{91120000-002F-0000-0000-0000000FF1CE}"&gt&ltLegitResult&gt100&lt/LegitResult&gt&ltName&gtMicrosoft Office Home and Student 2007&lt/Name&gt&ltVer&gt12&lt/Ver&gt&ltPidType&gt19&lt/PidType&gt&lt/Product&gt&lt/Products&gt&ltApplications&gt&ltApp Id="16" Version="12" Result="100"/&gt&ltApp Id="18" Version="12"

Result="100"/&gt&ltApp Id="1B" Version="12" Result="100"/&gt&ltApp Id="A1" Version="12" Result="100"/&gt&lt/Applications&gt&lt/Office&gt&lt/Software&gt&lt/GenuineResults&gt

 

Spsys.log Content: 0x80070002

Licensing Data--&gt

Software licensing service version: 6.1.7600.16385

Name: Windows® 7, HomePremium edition

Description: Windows Operating System - Windows® 7, OEM_SLP channel

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009

Installation ID: 096084445372212182331255886206088003790806223356867010

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 9YQTR

License Status: Licensed

Remaining Windows rearm count: 2

Trusted time: 1/29/2013 11:56:03 AM

Windows Activation Technologies--&gt

HrOffline: 0x00000000

HrOnline: N/A

HealthStatus: 0x0000000000000000

Event Time Stamp: N/A

ActiveX: Not Registered - 0x80040154

Admin Service: Not Registered - 0x80040154

HealthStatus Bitmask Output:

 

HWID Data--&gt

HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GEU1WyA0jPGk4aJlAmeg9KvSuVGyg==

OEM Activation 1.0 Data--&gt

N/A

OEM Activation 2.0 Data--&gt

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC 082609 APIC1043

FACP 082609 FACP1043

DBGP 082609 DBGP1043

HPET 082609 OEMHPET

BOOT 082609 BOOT1043

MCFG 082609 OEMMCFG

SLIC _ASUS_ Notebook

ECDT 082609 OEMECDT

OEMB 082609 OEMB1043

GSCI 082609 GMCHSCI

SSDT PmRef CpuPm

 

 

 

 

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