Posted January 21, 201311 yr FPCH Admin I am seeking assistance in removing a virus. A couple days ago, I suddenly experienced a blue screen with the message "SRTSPL64.SYS, problem detected." The computer then crashed and rebooted -- and continued to loop in this manner. I launched my Microsoft Security Essentials and it didn't work. I downloaded the Microsoft Safety Scanner, which scanned the system, found 8 viruses, and then ended abruptly just before completing the scan without giving me the option to disinfect. I have downloaded a Kaspersky tool (TDSSKiller) and that did not detect any problems. In trying to access my Windows Security Center, I received a message that the service can't be started. I downloaded the Microsoft Fixit program for the Security Center but it can't start because I can't get access to the internet. My internet icon indicates a signal and "limited access" but can't get online. Essentially, lots of issues here. I hope that someone has an idea about what to do since none of my virus scanners seem to be working -- even in Safe Mode. View this thread Off Topic Forum - Unlike the Rest
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