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It failed to upgrade.

 

I read the KB and found that upgrade from 32-bit to 64-bit of Windows 7 is not allowed.

 

But not sure whether the Product Key of the Windows 7 Home Premium is either 32-bit or 64-bit. May I know how to check? There is no keyword like x64 or 64-bit on the COA label.

 

What I am sure is the Windows 7 Starter is SP1, while the Windows 7 Home Premium has no preloaded service pack.

 

Is the information above is enough for anyone to help me out? What other ways can I try? (I only have the Windows 7 Starter DVD, the reason why I do not have the Windows 7 Home Premium DVD is that the PC was bought from HP that came without any Windows

installation disc and the recovery discs which I had created were no longer readable by the optical drive.)

 

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