Posted January 6, 201311 yr FPCH Admin Hi, I am running Windows 8 Pro and i have an issue when i use Windows Search: When i search for a file on windows explorer it crasch When i use the control panel search it crasch When i search an app on the Metro menu it crasch and restart Sometimes, when i search mail on Outlook (Office 2013), the application crasch. It is a clean Win 8 Pro setup on a Sony Vaio VPCF23 (i7 2670 QM, 6GB). I tryed: checked for files system error (no errors found) rebuild the index change the location of the index run sfc / scannow (for 4 times) and it found 4 errors that sfc was not able to repair: 2012-12-28 12:43:10, Info CSI 000003a7 [sR] Cannot repair member file [l:36{18}]"Amd64CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch 2012-12-28 12:43:13, Info CSI 000003ab [sR] Cannot repair member file [l:36{18}]"Amd64CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch 2012-12-28 12:49:25, Info CSI 00000629 [sR] Cannot repair member file [l:36{18}]"Amd64CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch 2012-12-28 12:49:25, Info CSI 0000062b [sR] Cannot repair member file [l:36{18}]"Amd64CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch tryed the Win Search Fixit (http://support.microsoft.com/mats/windows_search/en-us) with thes results: Issues found - Windows Search is crashing or failing - [b]Not fixed[/b] Windows Search crashes or fails after it has started. Additionally, an event ID 7042, 100, or 1000 is logged in the Windows event log, or the Windows Search service is not running. Reset Windows Search - [b]Completed[/b] This resolver will reset the search database and restart the Windows Search service. This enables Windows to re-index all files and resolve this problem. - Windows Search does not start and gives an error message - [b]Not fixed[/b] Windows Search does not show any search results and there is an error message on startup. An Event ID 1006 or 3024 is logged in the Windows event log, or Windows Search service is not running. Reset Windows Search - [b]Completed[/b] This resolver will reset the search database and restart the Windows Search service. This enables Windows to re-index all files and resolve this problem. - Windows Search does not show any results - [b]Not fixed[/b] Windows Search does not show any results. Additioanlly, an event ID 7040 is logged in the Windows event log, or Windows Search service is not running. Reset Windows Search - [b]Completed[/b] This resolver will reset the search database and restart the Windows Search service. This enables Windows to re-index all files and resolve this problem. - Microsoft Fix it Solution - MoreOption - [b]Fixed[/b] Microsoft Fix it automated solution Microsoft Fix it Solution - MoreOption - [b]Completed[/b] Microsoft Fix it automated solution On the windows logs i have these errors: ========================= Event log errors: =============================== Application errors: ================== Error: (12/21/2012 02:21:05 PM) (Source: Application Error) (User: ) Description: Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312 Faulting module name: StructuredQuery.dll, version: 7.0.9200.16433, time stamp: 0x507647fe Exception code: 0xc0000005 Fault offset: 0x000000000005fa3d Faulting process id: 0x110 Faulting application start time: 0xexplorer.exe0 Faulting application path: explorer.exe1 Faulting module path: explorer.exe2 Report Id: explorer.exe3 Faulting package full name: explorer.exe4 Faulting package-relative application ID: explorer.exe5 Error: (12/21/2012 02:20:43 PM) (Source: MsiInstaller) (User: NT AUTHORITY) Description: Failed to end a Windows Installer transaction {90150000-0051-0000-1000-0000000FF1CE}. Error 1622 occurred while ending the transaction. Error: (12/21/2012 01:50:53 PM) (Source: System Restore) (User: ) Description: Failed to create restore point (Process = C:Windowssystem32wbemwmiprvse.exe Description = Installed Microsoft Fix it Solution - a8486717-3d05-43e3-bd94-1f1a75d74fc3 Error = 0x8007043c). Error: (12/21/2012 01:41:45 PM) (Source: Application Error) (User: ) Description: Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312 Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405 Exception code: 0xc0000005 Fault offset: 0x00000000000055b9 Faulting process id: 0x16c4 Faulting application start time: 0xexplorer.exe0 Faulting application path: explorer.exe1 Faulting module path: explorer.exe2 Report Id: explorer.exe3 Faulting package full name: explorer.exe4 Faulting package-relative application ID: explorer.exe5 Error: (12/21/2012 00:10:11 PM) (Source: Application Error) (User: ) Description: Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312 Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405 Exception code: 0xc0000005 Fault offset: 0x00000000000055b9 Faulting process id: 0x1460 Faulting application start time: 0xexplorer.exe0 Faulting application path: explorer.exe1 Faulting module path: explorer.exe2 Report Id: explorer.exe3 Faulting package full name: explorer.exe4 Faulting package-relative application ID: explorer.exe5 Error: (12/21/2012 00:10:01 PM) (Source: Application Error) (User: ) Description: Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312 Faulting module name: StructuredQuery.dll, version: 7.0.9200.16433, time stamp: 0x507647fe Exception code: 0xc0000005 Fault offset: 0x00000000000336e3 Faulting process id: 0x15f4 Faulting application start time: 0xexplorer.exe0 Faulting application path: explorer.exe1 Faulting module path: explorer.exe2 Report Id: explorer.exe3 Faulting package full name: explorer.exe4 Faulting package-relative application ID: explorer.exe5 Error: (12/21/2012 11:53:12 AM) (Source: Application Error) (User: ) Description: Faulting application name: OUTLOOK.EXE, version: 15.0.4420.1017, time stamp: 0x506742d6 Faulting module name: EMSMDB32.DLL, version: 15.0.4420.1017, time stamp: 0x50674125 Exception code: 0xc0000005 Fault offset: 0x00000000000ab915 Faulting process id: 0xe8 Faulting application start time: 0xOUTLOOK.EXE0 Faulting application path: OUTLOOK.EXE1 Faulting module path: OUTLOOK.EXE2 Report Id: OUTLOOK.EXE3 Faulting package full name: OUTLOOK.EXE4 Faulting package-relative application ID: OUTLOOK.EXE5 Error: (12/21/2012 11:09:31 AM) (Source: Application Error) (User: ) Description: Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312 Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405 Exception code: 0xc0000005 Fault offset: 0x00000000000055b9 Faulting process id: 0x53c Faulting application start time: 0xexplorer.exe0 Faulting application path: explorer.exe1 Faulting module path: explorer.exe2 Report Id: explorer.exe3 Faulting package full name: explorer.exe4 Faulting package-relative application ID: explorer.exe5 Error: (12/21/2012 11:06:41 AM) (Source: Application Error) (User: ) Description: Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312 Faulting module name: StructuredQuery.dll, version: 7.0.9200.16433, time stamp: 0x507647fe Exception code: 0xc0000005 Fault offset: 0x00000000000336e3 Faulting process id: 0x15fc Faulting application start time: 0xexplorer.exe0 Faulting application path: explorer.exe1 Faulting module path: explorer.exe2 Report Id: explorer.exe3 Faulting package full name: explorer.exe4 Faulting package-relative application ID: explorer.exe5 Error: (12/21/2012 10:36:39 AM) (Source: Application Error) (User: ) Description: Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312 Faulting module name: StructuredQuery.dll, version: 7.0.9200.16433, time stamp: 0x507647fe Exception code: 0xc0000005 Fault offset: 0x000000000005fa3d Faulting process id: 0x5c8 Faulting application start time: 0xexplorer.exe0 Faulting application path: explorer.exe1 Faulting module path: explorer.exe2 Report Id: explorer.exe3 Faulting package full name: explorer.exe4 Faulting package-relative application ID: explorer.exe5 System errors: ============= Error: (12/21/2012 01:53:20 PM) (Source: DCOM) (User: Polaris) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}PolarisGiovanniS-1-5-21-3273875342-1633958546-3271420611-1001LocalHost (Using LRPC)UnavailableUnavailable Error: (12/21/2012 01:53:20 PM) (Source: DCOM) (User: Polaris) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}PolarisGiovanniS-1-5-21-3273875342-1633958546-3271420611-1001LocalHost (Using LRPC)UnavailableUnavailable Error: (12/21/2012 01:53:20 PM) (Source: DCOM) (User: Polaris) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}PolarisGiovanniS-1-5-21-3273875342-1633958546-3271420611-1001LocalHost (Using LRPC)UnavailableUnavailable Error: (12/21/2012 01:53:19 PM) (Source: DCOM) (User: Polaris) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}PolarisGiovanniS-1-5-21-3273875342-1633958546-3271420611-1001LocalHost (Using LRPC)UnavailableUnavailable Error: (12/21/2012 01:53:19 PM) (Source: DCOM) (User: Polaris) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}PolarisGiovanniS-1-5-21-3273875342-1633958546-3271420611-1001LocalHost (Using LRPC)UnavailableUnavailable Error: (12/21/2012 01:53:19 PM) (Source: DCOM) (User: Polaris) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}PolarisGiovanniS-1-5-21-3273875342-1633958546-3271420611-1001LocalHost (Using LRPC)UnavailableUnavailable Error: (12/21/2012 01:53:19 PM) (Source: DCOM) (User: Polaris) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}PolarisGiovanniS-1-5-21-3273875342-1633958546-3271420611-1001LocalHost (Using LRPC)UnavailableUnavailable Error: (12/21/2012 01:53:19 PM) (Source: DCOM) (User: Polaris) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}PolarisGiovanniS-1-5-21-3273875342-1633958546-3271420611-1001LocalHost (Using LRPC)UnavailableUnavailable Error: (12/21/2012 01:53:19 PM) (Source: DCOM) (User: Polaris) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}PolarisGiovanniS-1-5-21-3273875342-1633958546-3271420611-1001LocalHost (Using LRPC)UnavailableUnavailable Error: (12/21/2012 01:53:18 PM) (Source: DCOM) (User: Polaris) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}PolarisGiovanniS-1-5-21-3273875342-1633958546-3271420611-1001LocalHost (Using LRPC)UnavailableUnavailable Microsoft Office Sessions: ========================= Error: (12/21/2012 02:21:05 PM) (Source: Application Error)(User: ) Description: explorer.exe6.2.9200.1643350763312StructuredQuery.dll7.0.9200.16433507647fec0000005000000000005fa3d11001cddf7debeff71dC:Windowsexplorer.exeC:WindowsSystem32StructuredQuery.dll45b86b4d-4b71-11e2-be84-ccaf78d9ff74 Error: (12/21/2012 02:20:43 PM) (Source: MsiInstaller)(User: NT AUTHORITY) Description: {90150000-0051-0000-1000-0000000FF1CE}1622(NULL)(NULL)(NULL)(NULL) Error: (12/21/2012 01:50:53 PM) (Source: System Restore)(User: ) Description: C:Windowssystem32wbemwmiprvse.exeInstalled Microsoft Fix it Solution - a8486717-3d05-43e3-bd94-1f1a75d74fc30x8007043c Error: (12/21/2012 01:41:45 PM) (Source: Application Error)(User: ) Description: explorer.exe6.2.9200.1643350763312ntdll.dll6.2.9200.16420505ab405c000000500000000000055b916c401cddf721ebfc51cC:Windowsexplorer.exeC:WindowsSYSTEM32ntdll.dllc70ee1e8-4b6b-11e2-be82-ccaf78d9ff74 Error: (12/21/2012 00:10:11 PM) (Source: Application Error)(User: ) Description: explorer.exe6.2.9200.1643350763312ntdll.dll6.2.9200.16420505ab405c000000500000000000055b9146001cddf6bbb063564C:Windowsexplorer.exeC:WindowsSYSTEM32ntdll.dllfc730640-4b5e-11e2-be82-ccaf78d9ff74 Error: (12/21/2012 00:10:01 PM) (Source: Application Error)(User: ) Description: explorer.exe6.2.9200.1643350763312StructuredQuery.dll7.0.9200.16433507647fec000000500000000000336e315f401cddf6345e9a52cC:Windowsexplorer.exeC:WindowsSystem32StructuredQuery.dllf66d4225-4b5e-11e2-be82-ccaf78d9ff74 Error: (12/21/2012 11:53:12 AM) (Source: Application Error)(User: ) Description: OUTLOOK.EXE15.0.4420.1017506742d6EMSMDB32.DLL15.0.4420.101750674125c000000500000000000ab915e801cddf61ea11c3a4C:Program FilesMicrosoft OfficeOffice15OUTLOOK.EXEC:Program FilesMicrosoft OfficeOffice15EMSMDB32.DLL9ce1b858-4b5c-11e2-be82-ccaf78d9ff74 Error: (12/21/2012 11:09:31 AM) (Source: Application Error)(User: ) Description: explorer.exe6.2.9200.1643350763312ntdll.dll6.2.9200.16420505ab405c000000500000000000055b953c01cddf62e0a4a158C:Windowsexplorer.exeC:WindowsSYSTEM32ntdll.dll82e5c08d-4b56-11e2-be82-ccaf78d9ff74 Error: (12/21/2012 11:06:41 AM) (Source: Application Error)(User: ) Description: explorer.exe6.2.9200.1643350763312StructuredQuery.dll7.0.9200.16433507647fec000000500000000000336e315fc01cddf6262508d82C:Windowsexplorer.exeC:WindowsSystem32StructuredQuery.dll1cff799c-4b56-11e2-be82-ccaf78d9ff74 Error: (12/21/2012 10:36:39 AM) (Source: Application Error)(User: ) Description: explorer.exe6.2.9200.1643350763312StructuredQuery.dll7.0.9200.16433507647fec0000005000000000005fa3d5c801cddf5e497b836bC:Windowsexplorer.exeC:WindowsSystem32StructuredQuery.dlleb4af2f0-4b51-11e2-be82-ccaf78d9ff74 **** End of log **** Do you have any idea where the problem could be? Thanks a lot. Giovanni View the full article Off Topic Forum - Unlike the Rest
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