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  • FPCH Admin

Win 7 x64. Latest bunch of updates from Microsoft, 2 are failing to install with the same error so I will just concentrate on KB2758857.

 

 

Windows Update said I needed to reboot, so I did and it then rolls back the update,

 

 

I have installed all of the other updates one at a time.

 

 

Not too much info on error 80071AA7, the most recent I can find is about Win Vista.

 

 

Error details below, pretty much the same info in the Event Logs.

 

 

 

 

  • Security Update for Windows 7 for x64-based Systems (KB2758857)

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  • Installation date: ‎03/‎01/‎2013 12:23

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  • Installation status: Failed

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  • Error details: Code 80071AA7

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  • Update type: Important

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  • A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may
    have to restart your system.

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  • More information:
  • http://go.microsoft.com/fwlink/?LinkId=266541

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  • Help and Support:
  • http://support.microsoft.com

 

 

What can I do to troubleshoot this error?

 

 

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