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  • FPCH Admin

Attempts to start the Windows Firewall from the Control Panel, result in error message "Due to an unidentified problem, Windows cannot display Windows Firewall settings." And, the Services tab is inspected, Windows Firewall is not listed.

 

 

This problem started a few days ago as a result of some malware that infected the PC. I believe the malware is gone now. At least the Microsoft Security Scanner (msert.exe), MalwareBytes and Hitman Pro all report no issues - even after a reboot and use of

Internet Explorer.

Belowis the list of malware stopped/removed chronologically, by tool.

 

Threats stopped by TrendMico Antivirus:

Threat Files Affected

Mal_Xin12 C:RECYLERS-1-5-21-3319695166-3526112567-1141$a7f1669b049d81421a31d2a5a58d40af@

Mal_Xin12 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40af@

Mal_Xin12 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40af@

Mal_Xin12 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40af@

TROJ_GEN.RCBCDL6 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40afU000000a.@

TROJ_ZEROA.SM2 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40afU800000cb.@

TROJ_SPRN.03L812 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40afU80000000.@

TROJ_SPRN.03L812 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40afU80000000.@

JAVA_EXPLOIT.JS C:Documents and SettingsApplication DataSunJavaDeploymentcache6.04647861 dee-5378mordorgorlum.class

JAVA_EXPLOIT.JS C:Documents and SettingsApplication DataSunJavaDeploymentcache6.04647861 dee-5378gendalfpoison.class

JAVA_EXPLOIT.JS C:Documents and SettingsApplication DataSunJavaDeploymentcache6.04647861 dee-5378gendalflightening.class

JAVA_EXPLOIT.JS C:Documents and SettingsApplication DataSunJavaDeploymentcache6.04647861 dee-5378gendalffrost.class

JAVA_RILLY.AB C:Documents and SettingsLocal SettingsTempjar_cache2208438118051375752.tmpMilliap.class

TROJ_GEN.R3BCDLM C:Documents and SettingsApplication DataSunJavaDeploymentcache6.0251d98d5d9-6495f90

TROJ_GEN.R3BCDLM C:Documents and SettingsTempNQLUTT.exe

 

Threats stopped by Microsoft Saftey Scanner 1.0.3001.0:

Trojan: Win32/Medfos.A

Trojan: Win32/Medfos.B (partially)

Rogue: Win32/WinWebsec

Trojan: JS/Medfos.A

Trojan: JS/Tracor.F

Trojan Downloader: Win32/Karagamy.I

 

Threats removed by Hitman Pro (the log can be forwarded if it's helpful):

Malware: rfweit

Trojan: n

Trojan: n

 

No threats were found or removed by MalwareBytes.

 

I'm running Windows XP sp3 with all but the very latest updates. The latest update were released just after the problem started so I'm holding off installing the updates until this issue is resolved. As part of the virus removal, all versions of Java have

been removed from the PC.

 

At this point, I think I just need help getting Windows Firewall working again unless I'm unknowingly missing something. Can you help?

 

Thanks in advance!

 

 

 

 

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