how to install an i phone, cloud services say's not compatable with windows 7 64 bit

Just got an i phone , plugged it in to laptop and windows recognised it, downloaded i tunes and cloud services, ran the update and it installed to the phone okay but i tunes freezes up and windows say's cloud is not compatable with windows 7 64 bit, PC is

wired and not wireless so is this the problem, not entered URL into phone yet, got a few apps downloaded to phone but not all, went on apples web site and lots of people are complaining that there phones will not work after installing the latest update.

ISP server( telus )will not help even though I purchased the phone from them, they tell me I have to call apple in the US for help, long distance charges apply I am from Canada. Not used to cell phones this is only my second one, getting e.mail ok.

can anyone suggest what to do to fix the problem, the phone cost $649.00, expensive for something that I cannot get to work as it should.

thanks in advance.

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