Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start

Hi,

I've been trying for weeks now to try to get Office Professional Plus 2013 to install on Windows 8 Pro. My system has been running perfectly otherwise.

When I try to install Office 2013, I get the following message (excerpt from log file):

2012/11/27 22:26:30:885::[4576] MSI(ACTIONSTART): 'Action 22:26:30: StartServices. Starting services'

2012/11/27 22:27:00:949::[4576] MSI(ERROR): 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start. Verify that you have sufficient privileges to start system services.'

2012/11/27 22:27:00:949::[4576] Log level changed from: Standard to: Verbose

2012/11/27 22:27:00:949::[4576] Showing message Title: 'Setup', Message: 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start. Verify that you have sufficient privileges to start system services.'

2012/11/27 22:27:05:964::[4576] Message returned: 4

2012/11/27 22:27:05:964::[4576] WER is not considering last MSI error event

2012/11/27 22:27:39:105::[4576] MSI(ERROR): 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start. Verify that you have sufficient privileges to start system services.'

2012/11/27 22:27:39:105::[4576] Showing message Title: 'Setup', Message: 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start. Verify that you have sufficient privileges to start system services.'

2012/11/27 22:30:59:948::[4576] Message returned: 2

2012/11/27 22:30:59:948::[4576] WER element [P5] is set to value [Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start. Verify that you have sufficient privileges to start system services.]

2012/11/27 22:30:59:948::[4576] WER element [P5] is converted to [1920]

2012/11/27 22:30:59:948::[4576] WER element [P7] is set to value [0x780]

***

I have tried everything I can think of, and everything on every thread I've found on related topics. No luck. If I try to start the service myself via services.msc I get the following message:

The Windows Font Cache Service service on Local Computer started and then stopped. Some Services stop automatically if they are not in use by other services or programs. Any assistance anyone can provide would be greatly appreciated!

View this thread