Ayogi Windows Tech Support Scam

I just nearly fell for a Technical Service scam by Indian operators under the guise of Ayogi, a reputable company. They call on the pretense that your computer has been sending error messages to Microsoft for 2 weeks and is therefore company policy to

investigate the incidence. They first attempt to prove to you that they are genuine by getting you to access your windows internal error log file and showing you a large amount of error messages. In this case it was 18000 corruption errors in MsiInstall.exe.

They will further attempt to prove themselves by supplying you with the real BSB Number of Ayogi, intimate details of the company, and reciting your CSLID number, even when your internet is disconnected.

They get you to run a hardware check on your computer and if it returns as being out of warranty they will offer 4 different warranty options (1 year, 2 year, 3 year and lifetime warranty ($400). This includes 6 years of anti-virus for up to 5 computers

They will then request access to your computer via a remote access program and scan your system for viruses and errors using programs such as Advanced System Care and Deep Care. They will take pains to show you what they are doing during their operation

to complete the illusion of transparency.

They have access to license codes for AVG anti-virus program that will extend its duration for up to 6 six years. they also have access to license keys for Windows 7, which they used to to fix a siblings computer who had let his license lapse.

They will also offer licenses for Security programs which you have installed ($50 for 6 years) if they see you are currently using a !legal! free trail version of the product

It is also apparent that they had many codes for most other security programs.

At the end they will direct the victim to Western Union money exchange website (the real deal) and will not turn off the remote viewing program unless asked.

They will get the victim to send money to a man, last name Pal to West Bengal. refuses use of Paypal due to apparent security issues.

THEY ARE WILLING TO SPENT UP TO 3 HOURS PROVING THEIR VERACITY AND APPEAR TO BE VERY PROFESSIONAL, TRANSPARENT AND FRIENDLY.

They will hand out good computer advice, such as backing up files to a external hard drive while they scam you.

I did not send any money to them in the end. However I still have the 6 year AVG subscription and Windows License that they gave me.

I need information on how to purge any malware which may have accumulated on my PC's during this experience. I am not willing to reconnect my computers to the internet until i am sure that they are safe again.

Also need advice on what to do with the license keys they activated on my programs. They did not install them again and therefore I think that they are still safe, but now fully licensed though. Should I delete these programs?

MsiInstall.exe is still erroring out as well, how can I fix this?

I have also been locked out of my personal PC and need help on how to re-access it.

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