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  • FPCH Admin

I purchased my computer brand new in December of 2010 and all has been fine. Sunday night when I shutdown, a large update was done by microsoft and then suddenly on Monday when I booted up I started getting popup boxes that I may have counterfit software

for Windows 7.

 

I'm legally blind and home bound - I depend on this computer for everything. I have been trying to research what to do, but I don't understand any of this - I just know I have a genuine product.

 

I saw that someone said to install and run this, so I did. Here is the results/

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Code: 50

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

Windows Product ID: 00359-OEM-8992687-00010

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {683BC528-9C77-42D5-B69C-534A33522413}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.120830-0333

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32)

Default Browser: C:UsersHomeAppDataLocalGoogleChromeApplicationchrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: {683BC528-9C77-42D5-B69C-534A33522413}1.9.0027.06.1.7601.2.00010300.1.0.003x64*****-*****-*****-*****-3Q6C900359-OEM-8992687-000102S-1-5-21-2578207170-2662838880-797807992Hewlett-PackardPPPPP-CCC#MMMMMMMMAmerican

Megatrends Inc.6.1220100712000000.000000+000B25B3A07018400FC04090409Eastern Standard Time(GMT-05:00)03109

 

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows® 7, HomePremium edition

Description: Windows Operating System - Windows® 7, OEM_SLP channel

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009

Installation ID: 007011586513934020914103374792964362120764767432098961

Processor Certificate URL:

http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL:

http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL:

http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL:

http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 3Q6C9

License Status: Notification

Notification Reason: 0xC004F057.

Remaining Windows rearm count: 3

Trusted time: 11/20/2012 9:58:38 PM

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0xC004C533

HealthStatus: 0x0000000000000000

Event Time Stamp: 11:20:2012 21:56

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

 

HWID Data-->

HWID Hash Current: MgAAAAIAAAABAAEAAQADAAAAAgABAAEAln3ydXbIR9F0SGChxDFiPQJMOxPapAa+XF0=

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes, but no SLIC table

Windows marker version: N/A

OEMID and OEMTableID Consistent: N/A

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC HPQOEM SLIC-CPC

FACP HPQOEM SLIC-CPC

HPET HPQOEM SLIC-CPC

MCFG HPQOEM SLIC-CPC

OEMB HPQOEM SLIC-CPC

SSDT HPQOEM SLIC-CPC

GSCI HPQOEM SLIC-CPC

SSDT HPQOEM SLIC-CPC

 

Please tell me how I can get this fixed!

 

 

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