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  • FPCH Admin

I purchased an HP Pavilion dv6 NOTEBOOK PC and a Razer Naga to play Diablo III (D3). Initially, when I first ran D3, it says my video driver may have been out of date. I used Windows Update to fix it and it worked perfectly for the first few levels. Recently,

every time I tried to play D3 and used the side buttons, all I get is a consistent BSOD with the error below. Best Buy already replaced the notebook with the exact model and when they tried using the side buttons of the mouse, it had worked properly (well,

according to them, that is). I went home, reinstalled D3 and the video driver (since it asked me to do it again) and I still ended up with the exact same error. Not sure if it's a compatibility issue between D3, my notebook and the Razer Naga but something

is definitely making the three components not want to talk to each other, so to speak. Here's a link to my skydrive for the minidump file:

http://sdrv.ms/Mp96ws

Problem signature:

Problem Event Name: BlueScreen

 

OS Version: 6.1.7601.2.1.0.768.3

 

Locale ID: 1033

 

Additional information about the problem:

 

BCCode: d1

 

BCP1: 0000000000000000

 

BCP2: 0000000000000002

 

BCP3: 0000000000000001

 

BCP4: FFFFF880043ED954

 

OS Version: 6_1_7601

 

Service Pack: 1_0

 

Product: 768_1

 

Files that help describe the problemC:WindowsMinidump61012-24024-01.dmp

 

C:UsersOwnerAppDataLocalTempWER-41277-0.sysdata.xml

 

Read our privacy statement online:

 

 

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

 

 

C:Windowssystem32en-USerofflps.txt

 

Any help will be greatly appreciated. I've already made enough trips to BB the past couple weeks. I'm sure the customer service people there already know me by face.

Thanks!

 

 

 

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