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  • FPCH Admin
Posted

Hi,

I run into this appcrash problem when I opened an Excel file using Excel 2010. FYI, the file is about 50KB and contains standard, no fancy data. The error shown on the PC are as follows:

Problem signature:

Problem Event Name: APPCRASH

Application Name: EXCEL.EXE

Application Version: 14.0.4756.1000

Application Timestamp: 4b9c08e8

Fault Module Name: hpz3r5k2.dll

Fault Module Version: 61.72.244.0

Fault Module Timestamp: 46832f41

Exception Code: c0000005

Exception Offset: 00046a38

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional information about the problem:

LCID: 1033

skulcid: 1033

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Could somebody please help? I've already disabled all COM Add-in but the error keep popping up.

Thank you.

 

 

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