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  • FPCH Admin

I have an XP Pro SP3 system where the KB2676562 update fails to install. Here's some of the KB2676562.log:

 

1.563: ================================================================================

1.563: 2012/06/01 14:48:10.109 (local)

1.563: C:WINDOWSSoftwareDistributionDownload5c8e9e17998db0bdd75732d7c2f21e47updateupdate.exe (version 6.3.13.0)

1.610: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

1.625: Hotfix started with following command line: /si /ParentInfo:b048f44098f9cf49a0b55113c69dbeb4

 

1.625: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

1.657: Return Value From MpSysCheck = 1

1.657: MpSysCheck returned 441092

1.657: Return Value From MpSysCheck = 1

1.657: MpSysCheck returned value( 0x1 ) which is Equal To 0x1

1.657: Condition succeeded for section MagicTrap.Check.Condition in Line 1 of PreRequisite

 

3.344: DoInstallation: CleanPFR failed: 0x2

3.375: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

3.375: SetProductTypes: InfProductBuildType=BuildType.IP

3.422: SetAltOsLoaderPath: No section uses DirId 65701 done.

3.485: SessionImageSize is Present

3.485: SYSTEMCurrentControlSetControlSession ManagerMemory ManagementSessionImageSize is Greater or Equal To Specified Value

 

3.485: Condition Check for Line 1 of win32k.Session.ExtendedConditional returned FALSE

 

3.625: CreateUninstall = 1,Directory = C:WINDOWS$NtUninstallKB2676562$

3.641: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102

3.672: ref tag c:windowsdriver cachei386sp4.cab does not exist

3.672: ref tag c:windowssystem32sp4.cab does not exist

3.672: ref tag c:windowssystem32sp3.cab does not exist

3.672: ref tag c:windowssystem32sp2.cab does not exist

3.672: ref tag c:windowsdriver cachei386sp1.cab does not exist

3.672: ref tag c:windowssystem32sp1.cab does not exist

3.672: ref tag c:windowssystem32fp40ext.cab does not exist

3.672: ref tag c:windowssystem32fp40ext1.cab does not exist

3.672: ref tag c:windowssystem32wms4.cab does not exist

3.672: ref tag c:windowssystem32wms41.cab does not exist

3.688: ref tag c:windowssystem32ims.cab does not exist

3.688: ref tag c:windowssystem32ims1.cab does not exist

3.688: ref tag c:windowssystem32ins.cab does not exist

3.688: ref tag c:windowssystem32ins1.cab does not exist

3.719: Starting AnalyzeComponents

3.719: AnalyzePhaseZero used 0 ticks

3.719: No c:windowsINFupdtblk.inf file.

3.750: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

3.750: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

3.750: Enumerating Devices of computer, GUID {4d36e966-e325-11ce-bfc1-08002be10318}

4.391: OEM file scan used 672 ticks

8.157: AnalyzePhaseOne: used 4438 ticks

8.157: AnalyzeComponents: Hotpatch analysis disabled skipping.

8.157: AnalyzeComponents: Hotpatching is disabled.

8.157: FindFirstFile c:windows$hf_mig$*.*

13.719: KB2676562 Setup encountered an error: The update.ver file is not correct.

21.188: KB2676562 Setup encountered an error: The update.ver file is not correct.

23.500: KB2676562 Setup encountered an error: The update.ver file is not correct.

23.782: KB2676562 Setup encountered an error: The update.ver file is not correct.

24.766: KB2676562 Setup encountered an error: The update.ver file is not correct.

31.172: AnalyzeForBranching used 250 ticks.

31.860: AnalyzePhaseTwo used 688 ticks

31.860: AnalyzePhaseThree used 0 ticks

31.860: AnalyzePhaseFive used 0 ticks

31.860: AnalyzePhaseSix used 0 ticks

31.860: AnalyzeComponents used 28141 ticks

31.860: Downloading 0 files

31.860: bPatchMode = TRUE

31.860: Inventory complete: ReturnStatus=0, 28266 ticks

31.860: Num Ticks for invent : 28266

31.860: [dumpDownloadTask] We have all necessary files for the package to install. Return STATUS_READY_TO_INSTALL

31.860: dumpDownloadTask returned 0xf201 (ready to install)

31.891: KB2676562 installation did not complete.

31.891: Update.exe extended error code = 0xf201

1.250: ================================================================================

1.250: 2012/06/01 14:55:56.265 (local)

1.250: C:WINDOWSSoftwareDistributionDownload888bd630a02581b550845dde5f47a0eeupdateupdate.exe (version 6.3.13.0)

1.250: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

1.250: Failed To Enable SE_SHUTDOWN_PRIVILEGE

1.266: Hotfix started with following command line: -q -z -er /ParentInfo:f05416be97631748a95e24d377b91956

 

1.266: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

1.266: Return Value From MpSysCheck = 1

1.266: MpSysCheck returned 441092

1.266: Return Value From MpSysCheck = 1

1.266: MpSysCheck returned value( 0x1 ) which is Equal To 0x1

1.266: Condition succeeded for section MagicTrap.Check.Condition in Line 1 of PreRequisite

 

1.750: ---- Old Information In The Registry ------

1.813: Source:C:WINDOWSsystem32SET1A.tmp (1.9.40.0)

1.813: Destination:C:WINDOWSsystem32LegitCheckControl.dll (1.7.69.2)

1.844: Source:C:WINDOWSsystem32SET1B.tmp (1.9.40.0)

1.844: Destination:C:WINDOWSsystem32WgaLogon.dll (1.5.540.0)

1.844: Source:f:a29200e47dfd545a7781bcwgasetup.exe (1.9.40.0)

1.844: Destination:

1.844: Source:f:a29200e47dfd545a7781bc

1.844: Destination:

1.844: ---- New Information In The Registry ------

1.844: Source:C:WINDOWSsystem32SET1A.tmp (1.9.40.0)

1.844: Destination:C:WINDOWSsystem32LegitCheckControl.dll (1.7.69.2)

1.844: Source:C:WINDOWSsystem32SET1B.tmp (1.9.40.0)

1.844: Destination:C:WINDOWSsystem32WgaLogon.dll (1.5.540.0)

1.844: Source:f:a29200e47dfd545a7781bcwgasetup.exe (1.9.40.0)

1.844: Destination:

1.844: Source:f:a29200e47dfd545a7781bc

1.844: Destination:

1.844: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

1.844: SetProductTypes: InfProductBuildType=BuildType.IP

1.844: SetAltOsLoaderPath: No section uses DirId 65701 done.

1.859: SessionImageSize is Present

1.859: SYSTEMCurrentControlSetControlSession ManagerMemory ManagementSessionImageSize is Greater or Equal To Specified Value

 

1.859: Condition Check for Line 1 of win32k.Session.ExtendedConditional returned FALSE

 

1.859: CreateUninstall = 1,Directory = C:WINDOWS$NtUninstallKB2676562$

1.859: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102

1.859: ref tag c:windowsdriver cachei386sp4.cab does not exist

1.859: ref tag c:windowssystem32sp4.cab does not exist

1.875: ref tag c:windowssystem32sp3.cab does not exist

1.875: ref tag c:windowssystem32sp2.cab does not exist

1.875: ref tag c:windowsdriver cachei386sp1.cab does not exist

1.875: ref tag c:windowssystem32sp1.cab does not exist

1.875: ref tag c:windowssystem32fp40ext.cab does not exist

1.875: ref tag c:windowssystem32fp40ext1.cab does not exist

1.875: ref tag c:windowssystem32wms4.cab does not exist

1.875: ref tag c:windowssystem32wms41.cab does not exist

1.875: ref tag c:windowssystem32ims.cab does not exist

1.875: ref tag c:windowssystem32ims1.cab does not exist

1.875: ref tag c:windowssystem32ins.cab does not exist

1.875: ref tag c:windowssystem32ins1.cab does not exist

1.875: Starting AnalyzeComponents

1.875: AnalyzePhaseZero used 0 ticks

1.875: No c:windowsINFupdtblk.inf file.

1.875: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

1.875: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

1.875: Enumerating Devices of computer, GUID {4d36e966-e325-11ce-bfc1-08002be10318}

2.250: OEM file scan used 375 ticks

2.297: The file c:windowssystem32ntkrnlpa.exe is open or in use by another application.

Close all other applications and then click Retry.

2.297: AnalyzePhaseOne: used 422 ticks

2.297: GlobalErrorReturnCode set to 1359 (0x54f)

2.297: AnalyzeComponents: Cancelled

2.297: Inventory complete: ReturnStatus=1359, 438 ticks

2.297: Num Ticks for invent : 438

2.313: An internal error occurred.

2.313: KB2676562 installation did not complete.

2.313: Update.exe extended error code = 0x54f

 

Suggestions?

 

 

 

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