Posted May 31, 201212 yr FPCH Admin All other virus/malware programs are turned off so as to not inhibit the process. However, BOTH times it has crashed my puter and I can only get back on via "Safe Mode" and then have had to restore it to factory settings to get my puter back up and running. I would love to have this as it is highly recommended, but this is ridiculous! I'm not a rookie in computers, but I'm not a pro either. It shouldn't be this hard to do, and I'm assuming that it shouldn't crash my computer when I try and install it. What am I missing here? How do I get this to work without completely screwing up my computer? The computer is only about a year and half old and now after this second attempt it is running INCREDIBLY slow, and we have to keep turning it off and on to even gain access. Also, one of the questions at the bottom of this screen asks if it is Beta or not .. I have chosen "not", but really I have no clue. :( View this thread Off Topic Forum - Unlike the Rest
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