Posted March 29, 201212 yr I am getting an error that says the office product key I'm entering is invalid. I downloaded the program online and I copied and pasted the product key in so there's no issue there. Am I missing something? Diagnostic Report (1.9.0019.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Validation Code: 0 Cached Validation Code: 0x0 Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ= Windows Product ID: 00359-OEM-8992687-00057 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {31C741C5-D8EC-4587-A51E-0DBF49EBF3D4}(1) Is Admin: Yes TestCab: 0x0 WGA Version: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.111118-2330 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {31C741C5-D8EC-4587-A51E-0DBF49EBF3D4}1.9.0019.06.1.7601.2.00010300.1.0.003x64*****-*****-*****-*****-W8DQG00359-OEM-8992687-000572S-1-5-21-300379067-1469090309-3796567466TOSHIBASatellite C675DAmerican Megatrends Inc.1.6020110701000000.000000+0004B793907018400F204090409Eastern Standard Time(GMT-05:00)03TOSASUTOSASU00109 Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows® 7, HomePremium edition Description: Windows Operating System - Windows® 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800057-02-1033-7601.0000-3062011 Installation ID: 010393070551342240749736900553310410904995154654229654 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: W8DQG License Status: Licensed Remaining Windows rearm count: 2 Trusted time: 3/28/2012 7:45:15 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: PASS Event Time Stamp: 3:7:2012 04:46 WAT Activex: Registered WAT Admin Service: Registered HWID Data--> HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GF+algEEDNU+fbhAo2KSA4UYBKwK/A0UF4= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC TOSASU TOSASU00 FACP TOSASU TOSASU00 HPET TOSASU TOSASU00 MCFG TOSASU TOSASU00 ECDT TOSASU TOSASU00 SLIC TOSASU TOSASU00 SSDT AMD POWERNOW SSDT AMD POWERNOW Continue reading...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.