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Making a Password Reset Disk using Windows 7-doesn't recognize CD/DVD or USB Flash Drive

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I have been trying for a while now to make a Password Reset Disk using Windows 7, but have been unsuccessful. It asks me to insert removable media such as a floppy disk or USB Flash drive to start the wizard. When I try inserting either one, it just keeps asking me to insert removable media even though I've inserted it and it's right there. Can anyone help?

 

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